Deputy Head of Operations, Cardiff Locality

An exciting opportunity has arisen for an experienced individual, with enthusiasm and drive, to join the newly formed Cardiff Locality Business Unit Team.

The post involves working closely with the Head of Operations for Cardiff Locality and PCIC Clinical Board to provide operational management support across the Locality services, 6 Cardiff Clusters and our community estates.

This is a key post within the Locality Team and the post holder will work closely with the Head of Operations, Operations Manager, Lead Nurse and Business Unit leads to further the strategic direction of PCIC around Accelerated Cluster Development, cluster priorities and planning objectives for both Place Based Care, Shaping Our Future Wellbeing and Enhanced Community Care work streams.

The post-holder will be a visible and crucial point of contact for the services running across the Locality and be involved in the operational management of cluster projects and wider strategic plans.

The post-holder will have excellent inter-personal skills, work effectively as part of a multi professional team to improve services, have a good appreciation of planning, developing and implementing strategies and have the ability to work under pressure.

If you are looking for an exciting opportunity, new challenges and possess strong management and communication qualities come and join us in the Cardiff Locality.

Main duties of the job

The post holder will be responsible for providing leadership and the operational management of the Cardiff Locality Business Unit, ensuring the efficient and effective use of all resources and the development and maintenance of the highest standards of patient care and service delivery.

The post holder will be part of the Cardiff Locality Business Unit Management Team and will assist the Head of Operations for Cardiff Locality in addressing the UHB's strategic and operational agenda. The post holder will oversee day to day service management issues, liaising with departments and teams as required.

The post holder will provide line management for key staff including Clinical Leaders within the Locality. The post holder will be accountable and responsible for the delivery of safe, efficient and effective services under their remit.

The post holder will also deputise for the Head of Operations in their absence and attend relevant internal/external stakeholder events and health board meetings as deemed necessary.

The post holder will play a pivotal role in the development of a workforce plan and business strategy to ensure UHB resources are utilised optimally and systems are implemented to further enhance governance arrangements and provide the appropriate level of assurance to the Board.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is Living Well, Caring Well, Working Together, and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The job description outlines the current main responsibilities of the post. However the duties of the post may change and develop over time and this job description may, therefore be amended in consultation with the post holder.

Person Specification

Qualifications

Essential

• Master Degree level or equivalent experience.
• Recognised management qualification or willingness to work towards.

Desirable

• Improving Quality Together - IQT.

Experience

Essential

• Significant NHS management experience, leading a large multi-disciplinary clinical team in a Primary/Community healthcare environment.
• Experience of leadership at a senior management level.
• Successful management of change in a complex organisation.
• Financial management experience including evidence of delivery within budget and timescales.
• Experience of leading and management service development and evidence of achieving improvement.
• Experience with audits, inspections.

Desirable

• Developing successful business cases.
• Strategic Planning.
• Project Management.

Skills

Essential

• Capacity to operate and think laterally at strategic and operational level.
• Evidence of personal insight and sound judgement.
• Innovative and responsive to change.
• Capacity to build and develop teams and maintain constructive working relationships at all levels and disciplines.
• Ability to develop strategic vision and ensure implementation to achieve the specified outcomes.
• Self-motivation with good project planning, time management and problem solving skills.
• Good interpersonal skills and the ability to negotiate, confidently and effectively with a range of clinical professionals.

Desirable

• Appreciation of Risk management.
• Experience of using Prince2 for large complex projects.
• Analytical skills to develop, read, interpret and disseminate complex information to others.

Special Knowledge

Essential

• Detailed understanding and experience of the management of the NHS.
• Knowledge of safeguarding adults/children including the Mental Health Act and Mental Capacity Act.
• Knowledge of quality improvement methodologies.
• Knowledge and understanding of current policy and issues in professional practice, compliance standards and the wider NHS.
• Solid understanding of the agenda facing Primary and Intermediate care.
• Good understanding of IT systems, their application and potential. Service improvement skills, tools and techniques.

Personal Qualities

Essential

• Commitment to the UHB values and behaviours.
• Effective under pressure.

Other

Essential

• Able to travel across the UHB as part of the role and to attend meetings outside of the UHB as required.

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Locality Offices, Whitchurch Hospital Grounds
Park Road
Cardiff
CF14 7XB

Any attachments will be accessible after you click to apply.

001-AC434-1124