senior crm manager

Harnham Birmingham, England, United Kingdom

Senior CRM Manager

An exciting opportunity to join global leaders in the travel sector as a Senior CRM Manager.

THE COMPANY

A global leader in the transport sector is seeking a Senior CRM Manager to spearhead customer journey projects and loyalty initiatives. If you’re ready to take charge of the CRM system and make an impact, this role is for you!

THE ROLE

As Senior CRM Manager, you will play a pivotal role in leading loyalty campaigns and driving customer engagement and retention. You’ll oversee CRM activities aimed at generating revenue while collaborating closely with teams across the business, including commercial, marketing, and customer experience departments. Additionally, you will manage a small team to ensure seamless execution of initiatives.

YOUR SKILLS AND EXPERIENCE

• Experience with AB testing
• Experience with ESP’s is essential (Salesforce preferable)
• Previous experience with line management

THE BENEFITS

HOW TO APPLY

Please register your interest by sending your CV to Rina Raka at Harnham via the Apply link on this page

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst

Industries

Travel Arrangements