Customer Care Advisor

Meridian Business Support are looking for Customer Care Advisors to join our client's Customer Contact team based in Stoke-on-Trent (ST7) for a 12-week period. We are offering:

1. Paying £14.00ph
2. Shift Pattern: Monday to Friday (no weekend working)
3. Shift Hours: 09:00 - 17:00
4. Weekly pay & Online payslips
5. A friendly and helpful Meridian team to support you with any queries at any time
6. Full company training provided & continual support within the role
7. Free on-site parking

As a Customer Care Advisor, you will be supporting the current team through a busy period by working through orders in the group mailbox, updating the system to process these orders, keeping Excel databases up to date, and occasionally answering inbound calls from customers to provide order support.

We are looking for you to have previous experience in administration, customer service, or call handling to work as a Customer Care Advisor, so you can confidently navigate the Salesforce system, Excel databases, and support inbound calls.

Contact Centre Advisor - You will Need:

1. Strong Administrative Skills: Previous experience in administration, including managing group mailboxes, processing orders, and updating systems efficiently.
2. Customer Service Expertise: Proven track record in customer service or call handling roles, adept at addressing customer inquiries and providing order support over the phone.
3. Effective Communication: Excellent verbal and written communication skills, ensuring clear and professional interactions with customers and team members.
4. Detail-Oriented and Organised: Ability to manage multiple tasks with precision, ensuring that orders are processed correctly and databases are kept up to date.

PLEASE APPLY ONLINE TODAY