Senior Risk Manager - FTC 12 Months

Job Description

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege and Green Flag. DLG's growth is supported by our Risk & Compliance function which develops, implements and maintains risk management policies, procedures, tools, and framework for us. We are currently recruiting for 2 x Senior Risk Managers for our COO & Motor functions.

What you'll be doing

Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of a group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will be to;

Key Accountabilities

• Ensure DLG fosters a culture of risk awareness and controls.
• Support leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks, and drive a culture of action planning and remediation resolution.
• Deputise for Head of Risk (First Line) as required.
• Deliver risk frameworks, control reviews and risk profile design and delivery.
• Define key actions and lead pieces of work that support CCO and the wider business.
• Drive the root cause resolution of control failures and gaps in the business functions' risk and control profile.
• Develop methods to identify key risks that may impact our operations or the delivery of the DLG business strategy.
• Build relationships at every level, with excellent stakeholder management skills.
• Communicate complex topics in a relevant and simple way.
• Manage multiple conflicting critical priorities, ensuring stakeholder alignment and delivery date achievement.
• Present effectively to drive the right customer and business outcomes.
• Drive first line risk and assurance governance objectives, ensuring accurate management information and reporting.
• Own Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training.
• Develop and deliver reports that provide a real-time compliance 'dashboard'.
• Keep up with emerging technologies, industry trends, and regulatory change.
• Lead and mentor a team of Risk and compliance specialists.
• Drive collaboration across risk functions, operational teams and change programmes.
• Maintain relationships with senior stakeholders within DLG and externally.
• Be aware of audit and testing assurance programmes.
• Work closely with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office.

What you'll need

Technical

• Significant Risk and Controls experience in a highly regulated business environment, ideally in the Insurance industry.
• Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response.
• Experience in leading, managing and delivering governance, risk and assurance initiatives.
• Strong collaboration, conflict resolution, influencing and negotiation skills.
• Strong verbal and written communication skills to interface with both technical and non-technical stakeholders.
• Ability to engage people through leading by example and cultivating an integrated risk culture.

Ways of working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working. Most colleagues are in 2 days a week, and we'll consider flexible working options that work best for you.

This role will be based at our London Office.

What we'll give you

We offer excellent benefits to suit your lifestyle and a flexible working model. Our core benefits include:

• 9% employer contributed pension.
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover.
• Additional optional Health and Dental insurance.
• Up to 20% bonus.
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car.
• Private Healthcare.
• 30 days annual leave.
• Buy as you earn share scheme.
• Employee discounts and cashback.
• Plus many more!

Being Yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices and build inclusive workplaces. Discover more at directlinegroupcareers.com

Together we're one of a kind.

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