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Food and Beverage Host

The Rank Group

Aberdeen City

On-site

GBP 10,000 - 40,000

Part time

30+ days ago

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Join an exciting journey with a leading casino brand as an F&B Host! This role is perfect for individuals who are passionate about delivering exceptional customer experiences. You will be the face of the business, ensuring guests feel welcomed and entertained. Your ability to engage with customers, coupled with your enthusiasm for hospitality, will help create a fun atmosphere. Embrace the opportunity to work in a dynamic environment where your contributions are valued, and every day brings new experiences. If you're ready to make a difference and be part of a growing team, this is the role for you!

Experience in hospitality roles is essential.
Must have a positive attitude and strong communication skills.

Greet and entertain customers to create a memorable experience.
Provide friendly and efficient service of food and beverages.

Customer Service

Communication Skills

Collaboration

Positive Attitude

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

Job Description

Grosvenor Casino, Aberdeen, AB11 5BW

As an F&B Host, you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests' expectations.

You will:

Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return.
Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit.
Proactively offer and provide a friendly, efficient and prompt service of food and beverages - only delivering products you are proud of!
Be aware of daily/weekly targets and contribute positively towards them.
Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way.
Replenish stocks so that the customer always has the opportunity to access products at all times.

Qualifications

Positive attitude.
Experience of working successfully in a hospitality role.
Fanatical about delivering unrivalled customer experience.
Ability to collaborate with the wider business.
Sound communication skills.
Comfortable with change and ability to embrace new ways of working.
Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information