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Import LCL Operator

Unisystems Freight UK Ltd

Witham

On-site

GBP 25,000 - 35,000

29 days ago

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Job summary

An established industry player is seeking a motivated individual to join their deep-sea import LCL team. This role offers the chance to work closely with customs, warehouse, and transport teams, providing a comprehensive understanding of the freight forwarding process. You'll be responsible for managing import bookings, processing shipments, and ensuring customer satisfaction. With full onsite training and opportunities for career development, this position is perfect for someone eager to grow in a dynamic environment. Join a vibrant team dedicated to excellence and innovation in the logistics sector!

Benefits

Company Pension Scheme

Long service awards

Department/Company social events

Free parking on site

Discretionary Company Bonus Scheme

Yearly Salary Reviews

Free Eye Test

Referral Bonus GBP 1000

Freight Forwarding / Customs training Programmes

First Aid / Fire Marshall Training

Qualifications

  • At least 2 years of experience in general forwarding is required.
  • Fluency in Mandarin and English is essential for communication.

Responsibilities

  • Arrange air, sea, and road import bookings efficiently.
  • Manage client accounts and ensure queries are resolved.

Skills

General forwarding experience

Fluency in Mandarin

Fluency in English

Customs clearance knowledge

Client account management

Education

Experience in freight forwarding

Tools

CNS

Destin8

Job description

An opportunity to work within our growing deep-sea import LCL team. We are looking for a bright enthusiastic individual who has had at least 2 years general forwarding experience, fluent in Mandarin and English. Do you have FBA experience? We process thousands of Amazon shipments per month. Working alongside our 5 China offices, you will be managing all aspects of the consolidation, and we ensure that full onsite training is provided. We will focus on the customs systems, CNS, Destin8, such as manifesting, out gating, releasing, customs clearance, final mile delivery and costing of your shipments covering purchases and final billing.

At Unisystems, we manage all aspects within our business and offer training throughout. In the first few weeks, you will have the chance to spend time working alongside the customs, warehouse/transport, and accounting teams to help you understand the process within our business and the relevance within your team.

Have you ever been inside a container/warehouse, have you seen the freight you are customs clearing, have you ever dealt with Border Force? You will have the opportunity to deal with all these aspects and experience them. We are a one-stop shop with all customs clearance, border force examinations, container unpacks, and delivery happening on site.

Our Head Office is proud to be recognised within HMRC having achieved ETSF, Bonded, FHDDS, and Full AEO Customs and Security accreditations in our onsite, 50,000 sqft warehouse. We manage everything within our own teams/warehouse whilst training and promoting within our business offers the greatest of opportunities, and we are proud to have staff retention over 23 years alongside a young enthusiastic team with vision and drive to succeed.

Key Responsibilities
  • Arranging air, sea & road import bookings
  • Dealing with overseas offices & partners
  • Working start to finish on files
  • Processing sales & purchases
  • Updating new client bookings in shared drives with pricing
  • Looking after key accounts
  • Raising invoices
  • Managing direct client accounts
  • Ensure customer queries and complaints are resolved efficiently and effectively in line with our policies and procedures
Benefits
  • Company Pension Scheme
  • Long service awards including additional holiday days
  • Department/Company social events
  • Free parking on site
  • Discretionary Company Bonus Scheme
  • Yearly Salary Reviews
  • Free Eye Test
  • Referral Bonus GBP 1000 per successful applicant
  • Freight Forwarding / Customs training Programmes to enhance your strengths
  • First Aid / Fire Marshall Training (this is additional paid)
  • Opportunity to meet and greet clients/partners from all over the world at lunches and evenings out
  • Chance to visit/attend UK Port Tours
  • Chance to visit the biggest Amazon warehouse in the UK and see how the warehouse operates
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