Client Care Coordinator

Tees; Cambridge; On-site; GBP 25,000 - 35,000

Job description

Tees Law is a Top 200 UK law firm, with over 400 dedicated professionals across our six offices. We offer expert legal services and independent financial advice to a wide range of clients, including individuals, businesses, professional partnerships, charities, schools, multi-academy trusts, and national corporations.

Founded in 1913, Tees has grown from a traditional family firm with strong community roots into a modern, forward-thinking practice. Our vision is simple: to be the firm of choice for exceptional service, quality of life and doing business responsibly.

At Tees, we believe in open, honest, and empathetic communication. No matter how complex the situation, we offer clear, long-term solutions tailored to each client’s needs. Drawing on over a century of experience, we proactively anticipate challenges and share insights to help our clients achieve a better future.

About the role

We are looking for a confident and motivated Legal Administration Assistant (Client Care Coordinator) to join our dynamic Residential Property team in Cambridge. This is an exciting opportunity for someone to take the next step in their career, providing exceptional and proactive administrative support within a reputable and growing firm. Experience of working within residential property and conveyancing is desirable but not essential for this role.

What this role would include

• Working within the Residential Property team providing excellent administrative support.
• Communicating effectively with clients to provide a client-focused service to both our clients and legal advisers.
• Checking, amending, and formatting letters and other documents produced by the Document Production team.
• Compiling confidential correspondence and emails on behalf of the legal advisers.
• Collaborating with other team members to ensure tasks are completed in an efficient and timely manner.

What we are looking for

While the following skills and qualifications are beneficial, we encourage you to apply even if you do not meet every requirement:

• An administration background and confident communication skills.
• Ability to work in a planned, proactive, and organised way maintaining high attention to detail and confidentiality.
• Ability to work independently and as part of a team.
• Willingness to learn and to proactively build relationships with managers, staff, and clients.

Our commitment to you

At Tees, we offer a comprehensive benefits package to support your well-being and career growth, including:

• Professional Development: Access to training programs and career development resources.
• Health and Wellness: Permanent health insurance, wellness programs, and mental health support.
• Financial Benefits: Competitive salaries and discretionary payments.
• Supportive Work Environment: An inclusive and collaborative culture that values diversity.
• Work-Life Balance: Generous annual leave, plus birthday off.

At Tees, diversity and inclusion are the heart of our vision for a better and more equitable future. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and socioeconomic background. We recognise that by embracing diversity, we can harness the collective power of our employees and create a culture that promotes collaboration, empathy, and understanding.

By prioritising diversity and inclusion, we believe that we create a more innovative, creative, and compassionate workplace. Our diverse perspectives lead to better problem-solving and enhanced decision-making, enabling us to better serve our customers and make a positive impact.