Senior Associate, Loans/CLO/Funds
BNY Manchester, United Kingdom
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Posted: 1 day ago | Hybrid Job | Permanent | Competitive
We're seeking a future team member for the role of Senior Associate to join our Corporate Trust, Client Service team. This role is located in Manchester, UK and will be working in a hybrid capacity (3 days a week in the office).
In this role, you'll make an impact in the following ways:
- Day to day oversight of the assigned portfolios to ensure high Client Experience Levels and support multiple, complex client accounts.
- Transaction Management: Cash & Trade (Loans, Bonds etc) Management Oversight - ability to engage with Clients to ensure timely execution, Report Review and preparation on Portfolio's Performance, Monitoring of Service Level.
- Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY. The one of primary responsibility is the management of a portfolio of loans in which BNY act as facility agent and/or security trustee. The Senior Associate will quickly address and resolve problems, possess strong decision-making and organizational skills.
- Collaboration: Continuous dialogue and open communication with Lead Manager and Group Manager on status of work being completed by supporting teams.
- Leads and participates in internal activities and initiatives designed to improve the client experience. Helps develop process improvements.
- Preparing and distributing notices to Client and each syndicate lender as required by the Credit Facility, including Reminders, Rollovers & Rate sets.
- Calculating interest rates for each accrual period and distributing rate set notices.
- Track and pay multiple lenders in a single interest period removing Lender of Record claims.
- Billing and collecting principal, interest, and fee payments from Client. Distributing all funds collected to the syndicate lenders.
- Collecting of financial statements and compliance requirements from Client as required by the Credit Facility, forwarding such information to each syndicate lender in accordance with the Credit Facility.
- Processing lender assignments and maintaining the official lender register.
- Full capability to support official Alternative Reference Rates in accordance with published conventions.
- Employee Development: Key role in training of support team on Client and deal specific requirements.
- Develop strong working relationships with Front Office Relationship Managers.
- Identify and resolve issues while serving as a high-level escalation point for complex situations and ensure that they are brought to a successful resolution.
- Resolves complex or non-routine client issues or inquiries, as needed.
- Central point of contact for business development and assume client onboarding and/or risk management responsibilities.
To be successful in this role, we're seeking the following:
- Experience in Corporate Trust or related in financial markets/securities industry (with specific experience in the role of facility/security agent).
- Strong Client Management Experience and Ability to review deal governing documents.
- Experience in Loans (syndicated, bi-lateral, real estate) very desirable.
- Solid understanding of the product(s) administered by the group and thorough understanding of risk management and control practices.
- To proactively monitor and manage the activities performed within our business partners outside of Ireland.
- Effective interpersonal, oral and written communication skills.
- Excellent analytical, organisational and time management skills with the ability to meet tight deadlines.
- Problem solving skills, judgement, and experience to analyze information.
- Proficiency in using Microsoft packages particularly Excel.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.