Capital Equipment Service Engineer / Field Service Engineer

Abbott Laboratories; Witney; On-site; GBP 30,000 - 60,000

Job description

About Abbott

Abbott is a global leader in healthcare, dedicated to creating breakthrough science to enhance people’s health. We constantly look to the future, anticipating advancements in medical science and technology.

The Opportunity

This position is within the Vascular Division, where Abbott Vascular offers innovative, minimally invasive, and cost-effective products for treating vascular disease. We have an exciting opportunity for a Capital Equipment Service Engineer to join our team. The ideal candidate will be based around Lancashire.

Role Overview

The Capital Equipment Service Engineer will handle the installation, upgrading, repair, and preventive maintenance of capital equipment within Abbott’s medical product portfolio. This role is crucial for supporting Abbott’s advanced medical technologies and ensuring customer satisfaction through service excellence. The engineer will work closely with the central dispatch team for scheduling service activities and collaborate with local sales and clinical staff to boost revenues and profitability.

Key Responsibilities

• Hardware/Software Field Support: Includes system installation, maintenance, calibration, upgrades, troubleshooting, and repair, as well as demo system maintenance and preparation for congresses.
• Scheduling: Coordinate with the central dispatch team and local sales/clinical staff for optimal scheduling of field interventions.
• Technical Assistance: Provide support and technical assistance for in-house training courses and congresses.
• Training: Offer system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff.

Required Qualifications/Experience

• Experience in medical electronics service or a related field.
• Strong verbal and written communication skills.
• Proficient in electronic and mechanical troubleshooting.
• Computer skills: MS Office, Windows.
• Ability to occasionally lift products (up to 25kg) and materials related to system installations.
• Familiarity with Cathlab and operating room procedures and protocols is a plus.
• Experience with medical devices and software-based medical systems is advantageous.

WHAT WE OFFER

As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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