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Receptionist and Office Administrator: Henleaze Office

AMD Solicitors Limited

Bristol

On-site

GBP 40,000 - 60,000

7 days ago
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Job summary

An established industry player is seeking a dedicated Receptionist and Office Administrator to join their award-winning team at the Henleaze Office. This role offers the chance to provide excellent customer service, ensuring a positive client experience both in person and over the phone. The successful candidate will manage office operations, including coordinating meetings, handling correspondence, and maintaining office supplies. Full training will be provided, making this an excellent opportunity for those looking to start their career in a supportive environment. If you're organized and passionate about client care, this role is perfect for you.

Qualifications

  • Exzellente Kundenservice- und Kommunikationsfähigkeiten sind erforderlich.
  • Organisationsfähigkeiten sind entscheidend für die Verwaltung von Terminen.

Responsibilities

  • Betreuung von Kunden sowohl persönlich als auch telefonisch.
  • Verwaltung und Koordination der Konferenzräume und Empfangsbereiche.
  • Unterstützung der Direktoren bei administrativen Aufgaben.

Skills

Customer Service

Communication Skills

Organisational Skills

Job description

Receptionist and Office Administrator: Henleaze Office

An opportunity has presented to join our award winning team. The position is for a full or part time Receptionist and Office Administrator at our Henleaze Office.

The successful candidate should understand the importance of the client experience both in person and via telephone and present excellent customer service, communication and organisational skills.

Applicants do not need to have prior experience of working in the legal profession; full training will be provided.

Key responsibilities:

  1. Attending clients both in person and on the telephone in keeping with the firm’s service commitment and standards for client care.
  2. Managing and coordinating the conference rooms and reception areas.
  3. Implementing the Company’s procedures relating to clients and other visitors to the office.
  4. Making appointments, arranging meetings (including Departmental meetings) and maintaining up-to-date diaries for the offices, to include staff absences (excluding holidays).
  5. Taking identification documents for clients and scanning these into the electronic client file and carrying out electronic identification searches.
  6. Preparing the meeting rooms for meetings as necessary.
  7. Managing inventory of office supplies, including stationery, headed paper, text stamps, postage stamps, business cards and company laptops.
  8. Opening, scanning and allocating all internal correspondence for the offices.
  9. Assisting directors with business administration tasks.
  10. Preparing outgoing correspondence for the office.
  11. Managing and coordinating office supply agreements and faults with hardware.
  12. Where capacity permits, to assist solicitors with overflow secretarial and administrative support.
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