Ecommerce Operations Manager

There is a very exciting opportunity for an Ecommerce Operations Manager to join their dynamic team within a large well-known retailer.

The Ecommerce Operations Manager will be responsible for managing all ecommerce platforms, reporting into the Head of Digital.

Ecommerce Operations Manager Responsibilities

• Working closely with the wider Digital team and liaise with other teams internally as well as external partners.
• Managing the running of all ecommerce platforms.
• Oversee web development plans.
• Produce performance reports and present these to the wider business.
• Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation.
• Identify areas for improvement – including on UX and CRO techniques.
• Budget management.
• Provide technical assistance to Store Managers.

Ecommerce Operations Manager Skills

• Excellent analytical skills.
• Knowledge of SaaS platforms (PIM, CRM and ESP).
• Ability to interpret technical information into an easier format.