Ecommerce Delivery Manager

Salt are working with one of the UK’s leading luxury retail brands as they look to improve their ecommerce experience for millions of customers across the UK.

Having recently hired an exceptional new Head of Digital Product, they are looking for an experienced Delivery Manager to oversee some of the larger digital projects the business is beginning to embark on. This offers the unique opportunity to be at the forefront of digital innovation for a much-loved retail brand, setting the business up for long-term success.

As their ecommerce Delivery Manager, you’ll lead on and deliver outcome-focused ecommerce enterprise systems change, delivering profitable sales growth and improving the omnichannel CX.

You’ll be comfortable managing a variety of stakeholders, both technical and non-technical, and act as a digital advocate across the business across a portfolio of ecomm projects.

Here is a breakdown of the key skills and experience they’re looking for:

• Experience as a Delivery Manager, Project Manager, or Product Manager in an FMCG luxury brand with a focus on digital.
• Experience working in agile cross-functional teams.
• Gifting experience would be a bonus!
• Exceptional communication skills and expertise in navigating stakeholder landscapes.
• Experience re-platforming enterprise retail products and platforms, e.g., CMS, OMS, WMS.
• Omnichannel retail experience is a plus.

The interview rounds sit across two stages:

• Intro call with Head of Product
• Panel-based task interview
• Offer

The position is hybrid, with 2 days per week required in their Hertfordshire Head Office.

If you’re an experienced ecommerce delivery, project, or product manager, excited about contributing to the digital evolution of one of the UK’s best-known and loved luxury retail brands, then please apply today to discuss the role in further detail.

*Rates depend on experience and client requirements