DevOps & Site Reliability Engineer

Lane Clark & Peacock LLP.; London; On-site; GBP 50,000 - 90,000; Full time

Job description

Lane, Clark & Peacock (LCP) is a leading analytics and actuarial consultancy in the UK, providing expert advice and software solutions to a diverse client base that includes leading FTSE 100 companies, public sector bodies and major pension schemes. LCP has increasingly focused on technology and diversification as a strategic priority, developing bespoke solutions that fuse human instinct with analytical insights, enabling clients to navigate complexity and make informed decisions.

We combine a diverse blend of industry specialists, actuaries, data scientists, developers, and other experts who work collaboratively to deliver bespoke solutions. From innovative technology that helps scheme trustees and sponsors make better pension investment and funding decisions to our multi-award-winning insurance analytics platform for general insurance companies. We use cutting-edge visualisations to showcase break-through research in health analytics, harness AI for real-time forecasting of energy markets, and advanced football analytics for performance prediction and player scouting and recruitment.

What's the role?

We’re looking for a DevOps Engineer with Site Reliability Engineering (SRE) skills to join the Insurance Analytics team at LCP to work on a mission-critical SaaS product used by top insurance firms across the world. Our team develops and supports LCP InsurSight, our cloud-based multi-award-winning insurance analytics platform. InsurSight was launched in April 2020 and is licensed as SaaS to assess over £200bn of non-life insurance business.

DevOps and site reliability are particularly important for InsurSight because the platform uses machine learning to analyse large, complex datasets in the cloud. As a cloud-native application, it relies on many interconnected services working seamlessly together—from data storage and compute to APIs and visualisation. Ensuring the platform is reliable, performant, and scalable across multiple clients is essential—not just for user experience, but also for managing our Azure costs efficiently as our client base grows. As the first dedicated DevOps Engineer for InsurSight, you’ll take ownership of the infrastructure, deployment processes and platform reliability that underpin our product. Although you’ll be the only DevOps Engineer embedded within the Insurance Analytics team, you’ll have the opportunity to collaborate with LCP’s central Platforms team. You'll also work closely with developers, actuaries, data scientists and QA engineers in a highly collaborative environment. Your focus will be on automating infrastructure, improving CI/CD efficiency, setting up and optimising monitoring, and helping the team scale our platform with confidence as we onboard new clients. You'll also lead the effort on load testing, performance tuning, and reliability engineering—ensuring that both our development and production environments are robust, secure and ready to meet demand.

Key Responsibilities:

• Implementing and managing Infrastructure as Code (IaC) using Terraform to provision and maintain Azure resources. This includes supporting resources in multiple regions as we continue to scale out InsurSight to clients based in other countries.
• Automating provisioning and management of Azure Batch, Azure Functions, App Service Plans, Cosmos DB, and Storage Accounts.
• Setting up and maintaining Single Sign-On (SSO) configurations using Azure AD B2C for new and existing clients.
• Optimising and maintaining our CI/CD pipelines in Azure DevOps, ensuring efficient testing and deployment processes.
• Ensuring security best practices are followed in cloud configurations and deployments.

Site reliability & performance Engineering:

• Setting up monitoring, observability and resolution of site performance using Azure Monitor, Application Insights, Log Analytics and PagerDuty.
• Proactively identify and mitigate performance bottlenecks, optimizing Azure Batch, Cosmos DB throughput, API performance, and compute scaling.
• Conducting load testing and scalability analysis to ensure our infrastructure can handle user growth.
• Implementing auto-scaling and self-healing mechanisms to improve system reliability.
• Defining and tracking Service Level Objectives and Service Level Indicators to maintain system health.
• Acting as the first line of defence for infrastructure-related incidents and automate common responses.
• Conducting root cause analysis post-incident and implementing preventative measures.
• Reducing mean time to recovery by automating remediation steps.

What skills and experience are we looking for?

• Experience in DevOps, SRE, or Cloud Engineering roles.
• Experience with Azure services (Azure Batch, Azure Functions, App Service Plans, Cosmos DB, Storage Accounts).
• Experience writing Infrastructure as Code in Terraform (or equivalent).
• Hands-on experience with monitoring, logging, and observability tools (Azure Monitor, Application Insights, Log Analytics).
• Experience with C# and an understanding of how cloud infrastructure supports .NET applications (.NET 6 / 8).
• Proficiency in scripting and automation (Python, Bash, or PowerShell).
• Experience with performance testing and auto-scaling strategies.
• An understanding of app authentication using Azure AD / B2C.
• Experience with security best practices in cloud environments.
• Excellent written and oral communication skills, with the ability to clearly present and discuss issues.
• Any experience with Python, SQL and NoSQL database performance tuning or progressive deployment techniques would be highly desirable.

What’s in it for you?

Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently, our core benefits package includes:

For you:

• Professional study support (where applicable).
• Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks.

For your family:

• Life assurance.
• Income protection.
• Enhanced maternity/paternity/adoption and shared parental leave.

For your health:

• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday.
• Private medical insurance.
• Discounted gym memberships, critical illness and dental insurance through our flexible benefits.
• Cycle to work scheme.
• Digital GP services.

For your wealth:

• Discretionary bonus scheme.
• Season ticket loans.

For others:

• Volunteering opportunities.

For the environment:

• Electric vehicle salary sacrifice scheme (qualifying period applies).

And much more!

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - [e-mail] to discuss how we can support you with your application.

LCP currently holds a sponsorship licence to provide skilled worker visas, and is able to support applications where the role applied for matches the requirements of skilled worker sponsorship as set out by the UK Government. If you will require a skilled worker visa sponsorship, we encourage you to check the sponsorship criteria for the role you wish to apply for before doing so.

LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.