Claims Adjuster- Multinational

Infuse; Leeds; Hybrid; GBP 30,000 - 60,000

Job description

Primary Details
Time Type: Full time
Worker Type: Employee
Claims Adjuster- Multinational
Leeds
Permanent (Hybrid)

At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries.

The opportunity

Are you ready to take your technical expertise to the next level and expand your knowledge across a variety of products? We have an exciting opportunity for you to grow your career within our dynamic Multinational Claims team, where you'll be at the forefront of cradle-to-grave claims handling across multiple lines of business.

Your new role

In this role, you'll take ownership of a dedicated caseload of UK claims for a diverse portfolio of Multinational customers, with claims values up to £500,000. As part of a collaborative and empowering environment, you'll efficiently manage these claims while partnering with colleagues and stakeholders around the globe. You'll also have oversight and authority over claims managed by our network of local offices internationally.

Main Responsibilities:

• Efficiently manage UK claims from start to settlement, prioritising new and ongoing work
• Proactively assess liability and indemnity for all claims
• Deliver exceptional service to customers, ensuring fair and timely settlements
• Oversee overseas claims under the Master policy, providing decision-making authority as needed
• Support claims handling for international cases outside local network authority
• Prepare ad-hoc claims reports for stakeholders when required
• Manage a portfolio of major multinational customers, ensuring strong customer oversight
• Be part of a top-tier claims team focused on quality service and support
• Mentor and coach junior staff

About You

This is more than just a claims handling role - it's an incredible career path where you can build your personal claims brand while gaining hands-on experience across multiple business lines, including Property, Casualty, Financial Lines, and Marine. If you're looking to broaden your horizons and elevate your expertise within a supportive, growth-oriented team, this is the opportunity you've been waiting for!

Skills you'll need:

• Experience in handling cradle-to-grave claims within commercial lines. This could include experience with Employers' Liability (EL), Public Liability (PL), Marine, complex personal injury claims, Financial and Speciality Markets (FSM) or commercial property claims.
• A desire to expand your knowledge to deal with multiple lines of business - full training can be provided.
• Previous experience in a multinational insurance environment is preferred, but again, full training will be offered if needed.
• Good investigation and negotiation skills, along with solid analytical abilities.
• Excellent relationship management skills, with the ability to work independently and take initiative.
• Well-organised with the ability to manage workload effectively.
• Comfortable with handling data, creating reports, and proficient in MS Office applications (Word, Excel).

Why QBE?

At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best. It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.

QBE Awards

Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include;

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
• UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
• Working Dads Employer Awards 2023 Winner: Parental Policies Award
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

What next?

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

How to Apply:

To submit your application, click "Apply" and follow the step-by-step process.

Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.