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Building Manager

MAPP

London

On-site

GBP 55,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player in commercial property management is seeking a Building Manager to oversee the daily operations of a prominent office building in London. This role emphasizes high levels of client engagement and customer service, requiring effective management of contractors and maintenance staff. You will play a crucial role in ensuring that all health, safety, and environmental standards are met while fostering a positive environment for occupiers. If you are proactive, detail-oriented, and passionate about property management, this opportunity to make a meaningful impact awaits you.

Qualifications

  • Experience in property management with strong customer service skills.
  • Knowledge of health and safety regulations and budget management.

Responsibilities

  • Oversee daily operations of a multi-let office building in London.
  • Manage contractors and ensure compliance with legal requirements.

Skills

Health, Safety and Environmental Management
Budget setting and management
Occupier management
Contractor management
Customer service
Effective PC skills
Attention to detail
Initiative

Education

IOSH or NEBOSH certification

Tools

Microsoft Office
Google Workspace

Job description

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Building Manager

Department: Site - Office Buildings

Employment Type: Permanent - Full Time

Location: Nexus (Site)

Compensation: GBP 55,000 - GBP 60,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title: Building Manager
Team: Site - London Office Buildings

Who Does This Role Report Into? Associate Director - FM

Role Summary / Purpose and Scope

Overseeing day to day running of Nexus, London, which is a 157,000 sq ft multi-let office building comprising 14 floors including two ground floor retail units.

High levels of Client Engagement and Customer services required, with good management of contractors, security staff, maintenance and cleaners as well as 3rd party contractors whilst having due regard to expenditure and current legislation.

Skills, Knowledge and Values

Skills (People & Technical)

  1. Health, Safety and Environmental Management - ensuring all legal requirements and the requirements of ISO 14001 and ISO 45001 are met, advising Client and occupiers as appropriate.
  2. Budget setting, management and reconciliation
  3. Occupier management
  4. Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures
  5. Working closely with the LOB FM team to ensure cost recovery and central budgets are effectively managed.
  6. Work closely with surveying colleagues and central support functions to ensure client strategy is executed
  7. Develop rapport with occupiers and look at ways of occupier engagement through placemaking opportunities and events in close liaison with the Occupier Services team where required.
  8. Attention to detail and high levels of occupier engagement and customer service will be required
  9. Able to use own initiative
  10. Effective PC skills, including working knowledge of Microsoft and Google packages
  11. Pro-active, flexible attitude to changes in the company, IT systems and the role

Values & Behaviour

  1. Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
  2. Self Management including showing initiative, being proactive and meeting deadlines
  3. Embracing Change including Technology
  4. Engaging with the Big Picture
  5. Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
  6. Achieving Results and Prioritising Work
  7. Innovative Solutions and Problem Solving
  8. Developing Self and Others and willing to Learn

Experience and Salary

Level of Experience / Certifications:

  1. IOSH or NEBOSH desirable
  2. Experience of working in a similar role

Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience): GBP 55,000 - GBP 60,000 per annum, depending on experience.

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