Strategic Account Manager

How You’ll Make an Impact

As a Strategic Account Manager at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. You'll be responsible for helping to drive Publicis growth, retention, and revenue through exceptional service and strategic execution.

• Work together win together: The role is highly collaborative, working with Publicis agencies as well as internal cross teams internally plus working alongside your client to deliver the best in class objective-based solutions.
• Innovate with purpose: Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.

What You’ll Achieve

• As Strategic Account Manager, you will join our agency team, which collaborates closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Development team to deliver top-notch solutions and services to our expanding Publicis client portfolio.
• You will be in charge of managing media business across Tier 1 Publicis accounts by building servicing current accounts, building relationships, educating client teams and helping to cross-sell products.
• In charge of launching new campaigns for our current portfolio of Publicis clients. Working with internal teams to ensure campaigns are launched smoothly, including creating JIRA launch tickets and arranging KO calls.
• Working with agency teams to ensure we have assets and info we need from their side to ensure smooth launches – creative tags, campaign KPIs, any additional tracking, etc.
• Supporting on creative services with internal teams and agencies when necessary.
• You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning.
• This role will help you develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis and your own professional development.

Who You Are

• What you’ll bring with you:
  • Commercially driven mindset with an eagerness to identify opportunities for growth and contribute to business success.
  • Strong organizational skills with an ability to manage time effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in digital marketing and a passion for big data and technology.
  • Ability to think analytically and tell data-driven stories.
• Why you might stand out from other talent:
  • 4+ years of client services/account management/agency experience.
  • Interest in Adtech, Martech, SAAS.
  • A consultative approach to problem-solving and strategy development.
  • A drive for continual learning, personal development, and process improvement.
  • Improving and adapting in a fast-evolving industry in Digital Media.

When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.