Quality Manager, Newport, £38 – £42k

We're currently recruiting a Quality Manager for a relatively small SME which is part of an international group. The manufacturer is based in Newport.

The company is project-driven, and specifications can vary greatly from one order to the next. They are looking for an experienced Quality Engineer (who wants to step to a manager position) or a Quality Manager, preferably a candidate who has experience in an engineering workshop environment. This position has a maximum salary of £42k.

The Role:

• Implement and maintain QHSE system to achieve compliance and continued approval with ISO 9001, P.E.D. (2014/68/EU), PE(s)R, ATEX and any other applicable standards defined by the leadership team.
• Monitor, audit, and report on QHSE performance.
• Develop, maintain, and improve the business’ Management Systems to continually develop QHSE and operating standards.
• Manage and develop QHSE staff.

QMS:

• ISO 9001:2015 QMS compliance and maintenance.
• Compliance and maintenance of regulatory standards P.E.D. (2014/68/EU), PE(s)R, ATEX.
• Prompt and accurate processing of corrective actions raised from certification and regulatory body non-conformities (external audits).
• Ensuring product traceability as prescribed by the above QMS and product regulatory standards.
• Liaising with process owners to ensure prompt processing of Quality Event reports for internal & supplier non-conformities and customer complaints.
• Liaising with process owners to ensure prompt and accurate processing of corrective and improvement actions from Quality Event reports.
• Support and liaison for customer and regulatory body audits.
• Maintenance of internal and external audit plan.
• Planning and execution of internal and supplier audits.
• Prompt and accurate processing of corrective and improvement actions from internal and supplier audits.
• Incoming parts and material are inspected in line with company QC requirements.
• Despatched product inspected in line with company final inspection QC requirements.
• Customer contract documentation (S.D.R.L.) processed in line with customer contractual requirements.
• Liaison and support for Third Party Inspection product and contract inspection visits to the company.
• Demonstrating a hands-on approach to technical aspects of QMS.
• Coaching and encouraging colleagues in the philosophy of continuous improvement with recognised tools and techniques.
• Managing and motivating staff against recognised, agreed roles and responsibilities.
• Deploy and promote a culture of lost cost and waste management to ensure business improvement is prioritised.
• Maintenance of company calibration records and to ensure all equipment at point of use is calibrated as needed.
• Provide monthly report to leadership team for KPI results.
• Provide quarterly report to leadership team for KPI, NCR Summary (including lost cost), Status of Objectives, Status of Internal and External audit results and actions.
• Provide annual summary report to leadership team for KPI, Audits, Objectives.
• Drive continuous improvement initiatives across QHSE and production areas.
• Maintain a register of continuous improvement actions.
• Utilize lean manufacturing principles and techniques to enhance operational efficiency. (5S etc).
• Develop a culture of continuous improvement and innovation among employees.

The Person:

• Qualified to technical HND/HNC level or equivalent is desirable but not essential if previous work experience can demonstrate a proven track record and ability within a quality biased manufacturing environment.
• Ideally qualified to minimum certificate level quality assurance (Chartered Quality Institute or BSI) or NVQ business improvement techniques level 2 or 3.
• Customer-facing experience from a mechanical engineering background.
• Understanding of ISO 9001:2015 maintenance.
• Understanding of quality improvement tools and techniques.
• Understanding of change management.
• Customer Relationship Management.
• Reading and understanding of technical drawings is essential.
• Reading and understanding of contract and technical specifications.

To apply, please email CV to: info@jkrecruit.co.uk