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Field Service Technician

TSG UK

Newcastle upon Tyne

On-site

GBP 25,000 - 40,000

6 days ago
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Job summary

An established industry player is seeking a motivated Field Service Technician to join their dynamic team. This hands-on role involves servicing and maintaining essential forecourt equipment, building strong customer relationships, and ensuring top-notch service delivery. With full training provided, you will have the opportunity to develop your skills in a supportive environment that values independence and personal growth. Enjoy the benefits of a company vehicle, tools, and a variety of perks while making a significant impact in the field. If you're ready for a challenge and eager to learn, this role is perfect for you.

Benefits

Company Vehicle

PPE Provided

Tablet Provided

Overtime Opportunities

Pension Scheme

Healthcare Scheme

Company Discounts

Qualifications

  • HNC/HND or equivalent experience in mechanical/electrical engineering required.
  • Technical awareness for diagnosing and repairing systems is essential.

Responsibilities

  • Service and maintain petrol station equipment like fuel pumps and EPOS systems.
  • Install and commission new equipment while ensuring customer satisfaction.

Skills

Mechanical Engineering

Electrical Engineering

Customer Service

Problem Solving

Technical Awareness

AC/DC Voltage Testing

Use of Hand Tools

IT Troubleshooting

Education

HNC/HND in Mechanical/Electrical Engineering

Tools

Tablet

PPE

Job description

Are you looking for your next challenge? Join TSG UK as a Field Service Technician and take your skills on the road. This is a hands-on role that keeps you moving and solving problems; if you thrive on independence, enjoy learning new skills and meeting challenges head-on, this could be the opportunity for you:

What You'll Do:

  • Service and maintain forecourt (petrol station) equipment such as fuel pumps, tank gauges, EPOS systems, and media solutions.
  • Install and commission new equipment.
  • Forge great relationships with customers while delivering top-notch service.
  • Maintain accurate service reports and ensure prompt response to all calls.

What You'll Bring:

  • HNC/HND (or equivalent experience*) in mechanical/electrical engineering (*this could be from a previous role, hobby or PT job).
  • Technical awareness, you'll be diagnosing and repairing mechanical, electrical, and electronic systems (sometimes down to PCB level).
  • Ability to voltage test AC/DC single and three-phase systems.
  • Confidence using hand tools.
  • Outstanding customer service skills.
  • Knowledge of PC hardware, networking, and IT troubleshooting is a big plus!
  • UK manual driving license.

Training & Benefits:

  • Full training provided - no need to know the equipment yet!
  • Join a close-knit team in a role offering variety and independence.
  • Opportunities for personal and professional growth and leadership.
  • A Company vehicle, your PPE, tablet, and tools are all provided.
  • Overtime and rotas available for extra earning potential.
  • Pension, healthcare scheme, and company discounts.

Interested? Apply now and let's get you on the road to success!

Diversity, Equity and Inclusion; our commitment to DEI: At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.

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