Evening Catering Supervisor

This is an excellent opportunity for a motivated, professional and capable catering supervisor to work at Oxford University. This is a 1 year fixed term contract and working hours are 20 per week across weekday evenings.

The P/T Evening Catering Supervisor will assist the Food and Beverage Manager (F&BM) in the supervision of staff and ensuring the efficient running of the dining room and college events involving catering to both internal and external groups across our evening catering services. They will report to the F&BM and take responsibility in their absence as required. They will supervise the serving staff in their work day to day. The P/T Evening Catering Supervisor will work as part of a team to ensure that the College provides a consistently excellent standard of catering and hospitality service.

Key Responsibilities

1. Work collaboratively together with the kitchen, events and catering staff to provide an excellent service to all clients and members of the college.
2. Take responsibility for not only your own health and safety training but also the training of front of house team including but not limited to; health and safety, food safety, training and the related paperwork.
3. Organize and supervise staff engaged in food and beverage service, taking sole charge of formal dinners, internal and external events as and when required.
4. Liaise with relevant departments over bookings, timings, diets plans, and all other details of events involving catering to ensure a smooth delivery.
5. Recognize the importance of managing and dealing with complex allergens and dietary requirements.
6. Maintain a customer-focused approach at all times, including responding and dealing with any queries or complaints.
7. Supervise laying and clearing of the college dining and function rooms plus marquees for larger functions (this may include moving heavy items such as furniture, wine etc).
8. Responsibility for stock management of the college wine cellar and bar, ensuring the wine cellar spreadsheets are kept up to date and all stock movement is accounted for.
9. Supervise cleaning, stock control and maintenance of all equipment in order to maintain a clean hygienic environment to serve food in the servery, pantry, dining room and all other areas where food and drink are kept or stored.
10. Effective planning and use of all resources to meet customer requirements including assisting the F&BM with rostering when required.
11. Deal professionally with customers, internal and external clients.
12. The position will require the post holder to work outside normal office hours in order to supervise events involving catering.
13. Carry out other tasks as reasonably requested by the F&BM and/or Head of Catering to include projects and catering operations, occasionally working across departments for supporting other teams within reason.
14. Assist in implementing and operating any systems & software used by the Catering Department - which includes epos, new events system, finance, Mercury, PerfectTableplan etc.

The successful candidate will be able to demonstrate that they have or are:

Essential

1. Knowledge of basic health and safety procedures.
2. NVQ 1 and/or 2 in Food Service (or qualified by your experience).
3. Experience of supervising staff and managing dinners and events that involve catering.
4. Proven ability to accept responsibility and the self-motivation to see a project through to completion.
5. Sound administrative and organizational experience.
6. Meticulously accurate worker with good attention to detail.
7. Excellent professional communication skills and ability to speak good English.
8. Previous experience of food service in a College or fine dining environment.
9. Ability to accept instruction.
10. Reliable, enthusiastic and self-motivated.
11. Ability to work independently and flexibly as a member of a small team.
12. Ability to work well under pressure and in sometimes stressful conditions.
13. An ability to make good use of own time during quieter periods.
14. Well presented with the ability to adhere to the dress code and behave in a manner that is appropriate for the College.
15. Fit enough to be able to spend most of your working hours on your feet.
16. IT literacy including Microsoft Office.

Desirable

1. Basic food hygiene certificate.
2. First aid trained.
3. A background in hospitality or the events industry.