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Team Leader

The Perfume Shop

London

On-site

4 days ago
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Job summary

An established industry player is looking for a dynamic Team Leader who is passionate about perfume and people. In this role, you will lead a supportive team in a fast-paced environment, motivating them to achieve and exceed targets while providing exceptional customer service. You will play a crucial part in the daily operations, supporting the Store Manager and ensuring everything runs smoothly. With fantastic incentives and a commitment to continuous learning, this is a great opportunity for someone eager to grow and succeed in the retail sector.

Benefits

30 days holiday

20% off perfume

Commission at Christmas

Discounts with AS Watson partners

Continuous learning and training

Access to Wagestream

Pension and health benefits

Qualifications

  • Passion for coaching and mentoring staff to ensure success.
  • Experience in leading teams or ready for the next step.

Responsibilities

  • Support Store Manager in daily operations and team motivation.
  • Ensure exceptional customer service and smooth store operations.

Skills

Coaching

Mentoring

Teamwork

Customer Service

Flexibility

Education

Experience leading a team

Sales experience

Job description

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Every day our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 24
Contract Type: Permanent
Pay Rate: £15.25

What You Will Do:

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success.
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times.
  • You will lead by example, providing exceptional customer service and ensuring your team does the same.

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you:

  • Have a talent for building relationships, coaching and mentoring.
  • Have a passion for teamwork, and being successful together.
  • Have the spark to love upskilling and learning about perfume.
  • Can be flexible with your work patterns.
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step.

What You Will Get:

  • We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work.
  • We pay commission at Christmas based on store sales and the number of hours worked.
  • 30 days holiday (pro rata depending on contract hours).
  • You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
  • Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
  • The opportunity to win some great prizes and incentives based on personal, team and store performance.
  • Continuous learning and training to ensure you are always developing.
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

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