Assistant Business Support Manager

Job Advert: Assistant Business Manager

Location: Basingstoke
Salary: £26,000 - £27,000 per annum
Working Pattern: Full Time

Are you looking for an exciting opportunity to support a dynamic team in a fast-paced environment? Our client is seeking an enthusiastic Assistant Business Manager to join their team in Basingstoke. This role is perfect for someone who enjoys engaging with customers, solving problems, and ensuring exceptional standards of service.

Key Responsibilities:

As the Assistant Business Manager, you will play a vital role in delivering an exceptional experience for our customers. Your responsibilities will include:

1. Front of House (35%):

• Welcome visitors and provide refreshments to guests.
• Build rapport with customers and manage incoming mail and deliveries.
• Oversee access control for new and departing customers and maintain visitor logs.
• Support smooth onboarding for new customers and resolve any concerns regarding the business centre experience.

• Enhance the customer journey by building strong relationships and coordinating engagement activities.
• Promote networking opportunities and encourage participation in events.
• Manage customer relationships, encouraging positive reviews while overseeing any complaints.

• Conduct viewings and sales, and support the Business Centre Manager (BCM) in all aspects of management.
• Organise fun activities within the Business Centre and support social media initiatives.
• Answer calls and manage inquiries, maintaining pricing and availability lists.

• Maintain professional standards and regularly review cleaning and maintenance levels.
• Supervise cleaning and maintenance staff to ensure the highest quality of service.

Key Skills:

We are looking for candidates who possess the following skills:

• Excellent communication skills at all levels
• Natural problem solver
• Sales experience
• Proficient in Microsoft 365 and IT
• Professional appearance and manner
• Flexibility and a full clean driving licence

Perks:

In addition to a competitive salary, our client offers a £1,000 bonus, along with other benefits. The office is conveniently located just a 6-minute walk from Basingstoke train station and offers nearby parking for your convenience.

What We Offer:

This is an excellent opportunity to develop your career in a supportive environment. You will work closely with the Business Centre Manager, gaining valuable experience and skills along the way.

Join our client's team and help create an exceptional experience for customers while developing your career in business management.

How to Apply:

If you are ready to take on this exciting role and meet the requirements listed above, we would love to hear from you.

We look forward to welcoming you to our team!