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Assistant Real Estate Manager

Swoop Recruitment

Greater London

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player in property management is seeking a motivated lettings negotiator to join their dynamic team. This role involves balancing office tasks with property viewings, delivering exceptional customer service, and managing client relationships. You will leverage your market knowledge to conduct accurate valuations and assist in generating new business. If you thrive under pressure and have a passion for high-quality service, this opportunity is perfect for you. Join a forward-thinking agency that values your skills and experience and offers a supportive environment for your professional growth.

Benefits

25 days paid holiday per year
Company branded Tesla
Work 1 in 3 Saturdays

Qualifications

  • 2-3 years of experience as a lettings negotiator, preferably in London.
  • Experience conducting property valuations.

Responsibilities

  • Deliver 5-star customer service and manage applicant inquiries.
  • Conduct property viewings and oversee tenancy processes.

Skills

Customer Service
Negotiation Skills
Market Knowledge
Analytical Skills

Tools

Tesla

Job description

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This range is provided by Swoop Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About Our Client

Our client, the leading independent estate agency in Fulham, has built a strong reputation since 2008 in sales, lettings, and property management. They are looking for a motivated individual with a passion for high-quality service and property to join their dynamic team.

About the Role

You will balance office tasks with property viewings & building strong relationships with potential renters and understanding their needs. When not conducting viewings, you will communicate with applicants and landlords, handle negotiations, and manage inquiries. Upon agreeing on a 'let,' you will oversee the process, including liaising with contractors and facilitating contract signings, culminating in handing over the keys to new tenants.

Success in this meritocratic environment depends on your drive and determination.

Responsibilities:

  • Consistent delivery of 5-star customer service
  • Applicant management: Booking and conducting viewings, pulling in offers, and getting deals agreed
  • Tenancy admin: Cooperating with other staff members to progress tenancies from offer agreed to move-in
  • Client management: Assisting your manager in updating landlords with viewing feedback, offers, general advice, recommended price changes, etc.
  • Conducting Accurate Valuations: Use your market knowledge and analytical skills to appraise properties, ensuring accurate and fair valuations to win instructions
  • Marketing: Assisting in the generation of new letting business in the local area and looking out for new leads as you go about your day-to-day business

Requirements:

  • At least 2-3 years of experience as a lettings negotiator (preferably in London)
  • Experience conducting valuations
  • Full UK Manual driving license

Offer:

  • 25 days paid holiday per year (plus public holidays)
  • Use of the company’s branded Tesla
  • Work 1 in 3 Saturdays

If you are an experienced negotiator who thrives under pressure, we would love to hear from you.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Business Development, and Customer Service

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