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Business Administration Apprenticeship - Manchester (x3)

Getting In Limited

Manchester

On-site

GBP 10,000 - 40,000

Full time

30+ days ago

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Job summary

An innovative apprenticeship opportunity awaits you in Manchester, where you can develop essential skills in business administration. This role offers a chance to work alongside dedicated professionals, assisting in various administrative tasks while ensuring customer satisfaction. You will be part of a supportive team that values warmth and empathy, helping customers navigate their financial challenges. With a focus on personal development, you will receive training from a leading provider, setting you on the path to success in your career. Join a company that prioritizes your growth and well-being while making a meaningful impact in the lives of others.

Benefits

Parking
25 days holiday plus charity day plus day off for Birthday
Onsite cafe and gym
Minimum 2 x company extravaganzas annually
Paid for team lunches/dinner

Qualifications

  • Strong communication and IT skills are essential for this role.
  • Attention to detail and customer care skills are highly valued.

Responsibilities

  • Assist the Advice Team and Financial Specialists with administrative tasks.
  • Draft and collate documentation for customers efficiently.
  • Ensure high-quality work and maintain ongoing professional development.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills

Education

Apprenticeship in Business Administration Level 3

Job description

Business Administration Apprenticeship - Manchester (x3)

Apply From: 16/11/2024

Learning Provider

Delivered by PARAGON EDUCATION & SKILLS LIMITED

Employer

GREGORY PENNINGTON LIMITED

Vacancy Description

The first thing we look for when we bring new people onto the team is warmth, empathy and a drive to help others. We appreciate that everyone faces their own challenges in life, and anyone can experience money worries.

Your role will include:

  • To assist and support the Advice Team, the Financial Specialists Team and the Triage Team in all administrative tasks.
  • Ensuring high quality work is delivered and that both the teams and Supervisors have assurance that the completion of customer work is undertaken with professionalism and efficiency.
  • Service customers via digital platforms, including email and SMS, to support customers with their queries.
  • Carry out chase processes in line with relevant process maps.
  • Drafting, printing and collation of documentation for customers.
  • Assist team members with any additional duties when required.
  • Work towards Key Performance Indicators and Service Level Agreements.
  • Ensure the ongoing maintenance of their own CPD, to accumulate a minimum of 25 points per annum.
  • Carry out all duties in a manner that reflects Gregory Pennington Limited’s principles.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role.

Benefits Include:
  • Parking
  • 25 days holiday plus charity day plus day off for Birthday
  • Onsite cafe and gym
  • Minimum 2 x company extravaganzas annually
  • Paid for team lunches/dinner
Key Details
Vacancy Title

Business Administration Apprenticeship - Manchester (x3)

Employer Description

Bringing together Gregory Pennington and Freeman Jones, we are one of the biggest companies in the UK helping people get out of debt. You’re much more than just your bank balance so, when you come to us for help, we take the time to listen and really focus on getting to know the person behind the money worries. This gives us confidence that we’re doing everything within our power to improve your long-term financial wellbeing, as well as helping you deal with any immediate money struggles.

Vacancy Location

Think Money Group Ltd, Unit 1, Think Park, Mosley Road, Trafford Park, Manchester, M17 1FQ

Wage Frequency

Custom

Number of Vacancies

3

Vacancy Reference Number

1000285612

Key Dates
Apply From

16/11/2024

Closing Date For Applications

2024-12-09 23:59:59

Interview Begin From
Possible Start Date

2024-12-16 00:00:00

Training
Training to be Provided
  • Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
  • It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
  • This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
  • This will give you every chance to achieve the highest grade possible! On completion of this 12-month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.
Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills.

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