eCARE Test Analyst Fixed Term Until 31 Jan 2026

eCARE Test Analyst Fixed Term Until 31 Jan 2026

Department: IT

Band 5 £29,970 - £36,483 Per annum, pro rata

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

The IT Department at Milton Keynes University Hospital NHS Foundation Trust is a dynamic, ever-developing, forward-thinking group of people that make up a team that strives to keep the Trust's systems up to date and responsive to cutting edge technologies, whilst ensuring staff at the Trust are supported to continue to deliver at the highest level.

We currently have a temporary opening for the eCARE Test Analyst, to develop test scripts, peer review test scripts, test the eCARE applications (Oracle Cerner Millennium), interfaces and peripherals contributing to the overall testing & quality of applications.

The successful post holder will have experience working in a healthcare environment, including application testing (functional, system & integration) and have familiarity of Oracle Health (Cerner) solutions.

'We care We communicate We collaborate We contribute'

Interview date 13th February 2025

Main duties of the job

The post holder will provide a comprehensive application support service to all Trust staff that will include the following:

1. The post holder will require a good understanding of the operation and configuration of the Trust's currently deployed eCARE applications, functionalities and workflow and to ensure that it supports the Trust's business processes and objectives on an ongoing basis.
2. Under the guidance and direction of the eCARE Development Manager, create comprehensive testing and training materials prior to any supported application being placed into service. Documentation to be used by the IT Technical Support team and system end-users will be required before supported applications are put into service.
3. Support the testing of clinical application enhancements and new application deployments under the direct supervision of the eCARE Development Manager. Where necessary develop and run test scripts to confirm system reliability and resilience.
4. Work unsupervised, prioritising own workload and operating on own initiative to answer queries and solve problems, taking advice from eCare Development Manager when necessary.

About us

'Administrative and Clerical colleagues experience a highly compassionate and inclusive work environment at MKUH, scoring 7.56 out of 10.' (NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Job responsibilities

To understand, develop, plan and execute testing and any other test assurance activities for all applications and systems either being put into production or being upgraded in production according to the defined test strategy and approach. This role will involve creating test plans, developing scripts, test cases, test metrics, test reports, running tests and recording outcomes for various functional systems and inter-system communication methods. Plans may require adjustment if any issues are uncovered which need rectifying prior to implementation.

The post-holder will take part in all product testing phases: functional testing, integration testing and user acceptance testing, analysing the test reports to assess whether the applications and systems are sufficient, or if any issues have been uncovered. Ensure that any issues uncovered are reported to local and Provider Service Desks as required and that all reported issues are suitably resolved to the satisfaction of the local business. Under the direction of eCARE Development Manager, ensure any upgraded systems are functionally stable and are fit for purpose prior to implementation.

At the request of the eCARE Development Manager, create and maintain a library of test scripts as required.

Provide both clinical and application solution support to both clinical and non-clinical staff at the request of staff from the IT Technical Services team, to ensure staff have adequate training and guidance in using eCare systems.

Provide application support to the IT Technical Support team and ensure where necessary support documentation is created and made available to other members of the group where this is deemed to be of benefit.

Undertake project work or special tasks in accordance with business requirements and at the request of senior members of the IT Department.

The post-holder will work closely with eCARE Development team, CCIO and CNIO to understand the workflow and expected functionality being delivered so that comprehensive test scripts can be developed.

The post holder will communicate complex systems information with end users, providing advice on how to use the Trust systems to perform their duties. The post holder must be able to empathise with staff when they are having difficulties understanding systems whilst being trained or tutored.

Please refer to the Job Description for further details

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person Specification

Qualifications and knowledge

Essential

• Degree in software testing (or equivalent qualification / relevant experience)

Desirable

• Evidence of continuous personal development

Experience

Essential

• Experience of carrying out system testing
• Experience of writing test scripts and plans for complex system developments and upgrades
• Experience of evaluating and writing testing requirements within technical specifications or project plans
• Experience of carrying out testing including the production and maintenance of testing scripts
• Experience of working with end users to train, promote and execute effective User Acceptance Testing

Desirable

• Have previous testing experience in the NHS

Skills

Essential

• Ability to prioritise activities of self based on changing requirements and circumstances
• Ability to work autonomously, under pressure and meet deadlines using excellent planning skills
• Ability to repeat tasks and test scripts with accuracy
• Exceptional attention to detail
• Strong problem-solving skills and a natural critical thinker
• Highly developed computer literacy and advanced keyboard skills
• Excellent time management

Personal and people development

Essential

• Ability to remain calm and composed in high pressure situations
• Self-motivated and able to work to tight deadlines with a flexible approach to work
• Able to form good working relationships with staff in the Trust and partner organisations
• Willing to develop own skills and knowledge
• Ability to work as a member of a team

Communication

Essential

• Ability to interpret and communicate complex technical information to both technical and non-technical staff

Desirable

• High standard of written and verbal communication

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

IT Applications (Dept)

Milton Keynes

MK6 5LD

Any attachments will be accessible after you click to apply.

430-CORP4054A