Sponsor Dedicated RBQM Change Management & Education Lead - Pharmaceutical experience needed

Sponsor Dedicated RBQM Change Management - Pharmaceutical/CRO experience needed

Updated: Yesterday
Location: United Kingdom-Europe - GBR-Home-Based
Job ID:25002895

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job responsibilities

Under the leadership of the Director of Development Operations Quality (DOQ) or designee, this position works in RBQM continuous improvement and is responsible for guiding and facilitating significant changes, particularly by focusing on educating employees and stakeholders about changes, ensuring they understand and readily adapt to new processes, systems, or technologies being implemented. The position identifies the potential impacts of change, determines what areas of the business should be adjusted, and facilitates any required change management across functions. This position is responsible for understanding company culture, its impact on change, and leading positive cultural change within the organization towards embracing RBQM implementation and continuous improvement and compliance to change.

Developing change management strategies: Creating a comprehensive plan to manage the adoption of RBQM processes, including communication strategies, training programs, and stakeholder engagement initiatives.
• Designing and delivering training programs: Developing educational materials and workshops to educate employees about the changes, addressing concerns, and providing necessary skills to effectively utilize new systems.
• Communicating change effectively: Clearly communicating the rationale behind the change, its impact, and key timelines to all levels of the organization through various channels.
• Issue Management: Solicits and receives escalation of issues related to Study Team's experience of implementation of RBQM by Clinical Research Organization (CRO) and develops strategies and processes to resolve issues. As the organization adopts in-house RBQM services, provides DOQ consultation to support teams in managing issues related to RBQM implementation focusing on education and continuous improvement.
• Stakeholder management: Identifying key stakeholders, managing their expectations, and addressing any resistance to change.
• Monitoring and evaluation: Benchmarking, baselining, analyzing, and tracking the progress of change implementation, identifying areas for improvement, and adjusting strategies as needed.

Qualifications

What we’re looking for

Master's degree or equivalent with a strong emphasis on business administration, organizational development, or data-science. Consideration will be given to individuals with other educational achievements with a strong overall profile.
• Minimum of 5 years’ experience in a pharmaceutical, bio-pharmaceutical, or Contract Research Organization company, or equivalent.
• Minimum of 5 years’ experience in a role exposed to RBQM or minimum of 2 years' experience in a lead role within RBQM.
• Must have working knowledge of ICH GCP and other relevant regulatory/health authority experience.
• Lean six-sigma belt preferred.
• Ability to travel.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world.

Syneos Health is a leading integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.

Phone: 919 876 9300
Fax: 919 876 9360
Toll-Free: 866 462 7373

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: jobs@syneoshealth.com One of our staff members will work with you to provide alternate means to submit your application.