Business Development Manager - Care Homes

Business Development Manager - Care Homes

This is a new business role to promote our existing eMAR software solution, HxCare to residential care homes throughout the UK. Working both directly with care homes and with our existing community pharmacy customer.

SUMMARY OF THE ROLE:

HxCare allows care homes to replace antiquated paper Medication Administration Records (MAR charts) which are used daily to record details of when and how medicines are taken with much more efficient, accurate and auditable digital records on tablet devices. There are circa 18,000 care homes in the UK, with only a minority currently using eMAR, so the market opportunity is huge.

As a Business Development Manager for HxCare, you will take responsibility for an existing, healthy prospect bank and be focused on converting those prospects into live customers whilst building new prospects for this innovative and exciting product.

You will create and maintain a Business Plan designed to deliver against your revenue target and KPIs. This role requires you to work as an individual, but also in a team, sharing knowledge and best practice.

You will be expected to accurately forecast monthly sales revenue and meet required company sales targets. You will work closely with prospects to understand their business needs and model effective solutions around HxCare, delivering quotations and proposals that fulfill customer requirements and deliver value.

Consistently updating our CRM system with customer/prospect activity and information, you will feed back competitor and market knowledge to management and report in a timely and effective manner against your set business area objectives.

You will be responsible for all customers/prospects assigned to you, which will consist of small/medium/large care home groups, and be supported by our Marketing team to build effective and persuasive marketing campaigns and activities.

KEY RESPONSIBILITIES

• Deliver against set sales targets and key objectives.
• Identify and engage with prospects to grow our presence, revenues and profit.
• Develop business cases and proposals.
• Develop, manage, maintain and convert a sales pipeline.
• Ensure customer satisfaction levels are of the highest level.
• Work cross functionally with other departments.
• Delivering a monthly forecast and sales report.
• Update the CRM with activity and customer/prospect information.
• Work closely with customers/prospects to develop new business opportunities.
• To adhere to all operating procedures and work instructions in compliance with BS EN ISO 9001:2008 & ISO 27001:2013.
• Any other duties as may be required.

KEY ATTRIBUTES

• Experience of selling technology solutions, preferably eMAR, to UK residential care homes [MUST HAVE]
• Proven track record of field sales (3 yrs. minimum) in a B2B solution/consultative sales environment
• Target driven with a demonstrable track record of sales achievement
• Strong communication, presentation and interpersonal skills
• Customer first attitude
• Must be a self-motivated team player, able to work flexibly
• Proactive approach and ability to demonstrate attention to detail
• Ability to manage difference between multiple stakeholders
• Willing and capable of traveling frequently throughout the UK
• Confident in dealing with people at all levels
• Experience in software and SaaS sales
• Background in the residential care home industry

KEY SKILLS AND QUALIFICATIONS

A degree or equivalent and at least 5 years sales experience.

Job Category: Sales
Job Type: Full Time

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