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Library Assistant

Leicestershire County Council

East Midlands, Leicester

On-site

GBP 25,000 - 26,000

10 days ago

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Job summary

An established industry player is seeking a Library Services Assistant to join their team in providing exceptional library services. This role involves assisting library users, promoting reading, and delivering engaging events. Ideal candidates will have a passion for reading, excellent customer service skills, and a strong understanding of digital technology. Join a welcoming environment that values diversity and inclusion, and make a positive impact in the community by sharing your love for literature and learning.

Qualifications

  • Interest in reading, learning, and culture is essential.
  • Experience with digital technology is required.

Responsibilities

  • Provide high-quality library services and support users.
  • Assist with IT systems and deliver library events.

Skills

Customer Service

Communication Skills

Digital Technology

Time Management

Teamwork

Literacy Skills

Numeracy Skills

Education

ECDL or ITQ Level 2 Qualification

Equivalent Practical Experience

Job description

Organisation: Leicestershire County Council

Work Location: Lutterworth Library, George Street, Lutterworth, LE17 4ED

Worker Category: Fixed Location

Salary: £25,188 - £25,590 per annum (pro rata for part-time)

Working Hours: 4.25 hours per week (Every Saturday 9:45am-2pm)

Contract Type: Permanent

Closing Date: 1st April 2025

Interview Date: Saturday 26th April 2025

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

About the Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5's. You will also be required to promote customer choice and enjoyment in reading, and the service's digital offer including e-books and online reference resources.

About You

To apply for this post, you must:

  • Have an interest in reading, learning and culture.
  • Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
  • Understand the importance of delivering a high level of customer service.
  • Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
  • Have good literacy and numeracy skills to undertake the duties of the role.
  • Be able to work as part of a team and on your own initiative.
  • Have good time management skills and the ability to work to deadlines.

You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.

We'd also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Charlotte Richards Library Supervisor

Telephone: 0116 3054176

Email: charlotte.richards@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You' section above.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

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