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General Manager and Divisional Lead for UEC Improvement

North Bristol NHS Trust

Bristol

On-site

GBP 62,000 - 86,000

Full time

10 days ago

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Job summary

An established industry player in healthcare is seeking a dedicated General Manager and Divisional Lead for UEC Improvement. This pivotal role involves leading operational management across emergency and acute services, ensuring exceptional patient care and service quality. The ideal candidate will possess strong leadership and interpersonal skills, with a proven track record in managing complex healthcare pathways. Join a supportive and dynamic team committed to continuous improvement and patient welfare. This is a fantastic opportunity to make a significant impact within a forward-thinking organization, driving service excellence and strategic objectives.

Qualifications

  • 3+ years of senior management experience in a healthcare setting.
  • Direct experience of operational management and leadership.

Responsibilities

  • Lead operational aspects of Emergency Medicine and Acute Medicine services.
  • Ensure delivery of high-quality clinical services and performance targets.

Skills

Operational Management
Leadership
Interpersonal Skills
Communication Skills
Organizational Skills

Education

Masters Level Education

Job description

General Manager and Divisional Lead for UEC Improvement
Band 8B (or 8c depending on experience)

Main area Emergency Medicine, Acute Medicine, Mental Health Grade Band 8B (or 8c depending on experience) Contract Permanent Hours Full time - 37.5 hours per week Job ref 339-MED6700-DAC

Site Brunel Building Town Bristol Salary £62,215 - £85,601 per annum, pro rata for part time roles. Salary period Yearly Closing 06/04/2025 23:59

Job overview

The Medicine Division are inviting applications from experienced and ambitious candidates for the role of General Manager, and Divisional Lead for UEC Improvement, to join our 'front door' specialty teams. We are looking for a hard-working individual who is enthusiastic and committed to delivering exceptional patient care.

The post-holder will lead the operational aspects of the specialties across the 'front door', including Emergency Medicine, Acute Medicine and Mental Health Liaison, working closely with other members of the triumvirates - Specialty Consultant Leads and Matrons. The successful individual will use continuous service improvement to deliver the strategic objectives and recovery plan for our patients.

The successful candidate will have experience of providing operational service management and developing others. They will have excellent organisation, communication and interpersonal skills to liaise with patients, and internal and external colleagues.

If you are looking for a fast-paced role, with the opportunity for personal development within a supportive team, we would welcome your application.

Main duties of the job

The post holder will be a key member of the Divisional Management Team and accountable for managing the services across the front door at Southmead Hospital. There is opportunity to collaborate with colleagues across the wider Trust and Group, including teams at University Hospitals Bristol and Weston.

The emphasis of this post is working closely with the clinical staff and administrative teams to ensure strong leadership and operational management, in order to meet the objectives and performance targets for the specialties within Cluster 1. The role has a strong emphasis on recovering our non-elective performance and improvement across urgent and emergency care pathways.

The post holder will work closely with the Divisional Management Team to ensure the delivery of effective and high-quality clinical services and the achievement of both strategic objectives and relevant performance targets. As part of the Division’s management team, the post holder will contribute fully to the overall management and development of the Medicine Division within North Bristol NHS Trust.

The post holder will be expected to provide leadership for people management, in order to recruit and retain high quality staff, provide effective appraisal and team working and strong staff involvement in decision making within the sphere of responsibility.

Detailed job description and main responsibilities

The General Manager will:

  • Have responsibility for the delivery of key critical performance issues within Cluster 1 specialities.
  • Work closely with the Specialty Leads, Clinical Director, Divisional Operations Director, Matrons and Divisional Director of Nursing to ensure high levels of service, quality and performance in the delivery of key objectives.
  • Be an active member of the Divisional team in terms of overall service development and strategic plans.
  • Ensure the delivery of high quality clinical services in line with the Trust’s Organisational Objectives.
  • Establish sound performance management arrangements.
  • Liaise with independent sector providers where appropriate.
  • Deputise for Divisional Operations Director as required.
  • Participate in the manager of the day rota within Division.
  • Participate in the planning and management of capital projects, as required.
  • Participate in the Trust management on-call rota.
Person specification
Education
  • Masters Level Education or comparable education
Experience
  • At least 3 years senior management experience
  • Experience of working effectively in a multi-professional environment and working as part of a MDT
  • Able to demonstrate management of complex pathways and systems
  • Experience of Developing Business and Recovery plans
Skills and Abilities
  • Direct experience of operational management
  • Evidence of leadership at a senior level

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Employer certification / accreditation badges

Name Ben Hewlett Job title Divisional Operations Director - Medicine Email address benjamin.hewlett@nbt.nhs.uk Additional information

Please contact benjamin.hewlett@nbt.nhs.uk to arrange a discussion or via Divisional PA, Abigail Krekelaar, abigail.krekelaar@nbt.nhs.uk.

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