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Senior Fundraising Coordinator
March Personnel
Woking
On-site
GBP 10,000 - 40,000
Full time
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Job summary
An established industry player is seeking a Senior Fundraising Coordinator to inspire and support fundraisers while managing their progress. This role involves developing new initiatives to diversify fundraising income and addressing day-to-day queries related to online fundraising. You will collaborate with various internal teams and assist in training junior staff, making it a dynamic and rewarding position. If you have a passion for fundraising and a knack for building relationships, this is the perfect opportunity to make a significant impact in the community.
Qualifications
- Experience in fundraising and customer support is essential.
- Strong problem-solving skills and ability to prioritize tasks.
Responsibilities
- Support fundraisers and manage their progress effectively.
- Develop relationships and provide motivation and advice to participants.
Skills
Job description
To provide holistic support and inspiration to fundraisers and to manage their progress. To help develop new initiatives and diversify the Fundraising income. To take part in all the activities of the department.
- To resolve day to day queries about the running of the online fundraising pages as they arise as well as more general fundraising queries.
- To develop a relationship and provide advice, motivation and support to those taking part through telephone calls and emails. To follow up people experiencing difficulties and encourage them to achieve fundraising deadlines.
- To work with internal teams such as Events, Support, Finance, Social Media and PR.
- To attend events as required.
- Essential administration work to support the work of the department.
- To assist with the training and management of more junior staff as required.
- Experience of at least one area of fundraising and must have worked in a fundraising department.
- Customer support experience including speaking to them on the telephone and able to build up a relationship.
- Good problem-solving abilities.
- Good understanding of current technology.
- Experience of multi-tasking and prioritising.
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