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Team Leader
Costa Coffee
Eastbourne
On-site
GBP 60,000 - 80,000
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Job summary
An established industry player in the coffee sector is seeking a dynamic Team Leader to inspire and manage a dedicated team. In this role, you will ensure smooth operations during busy periods, train new Baristas, and maintain high standards in customer service. With a starting pay that increases with training and a range of attractive perks, this position offers a great opportunity to grow within a supportive and inclusive environment. Join a company that values diversity and community impact, and make a difference while crafting memorable experiences for customers.
Benefits
Access to Coca-Cola share scheme
50% discount on food and drinks
Smart pension matched up to 10%
Costa Financial Support Fund
Qualifications
- Trustworthy leader who sets an example and keeps operations smooth.
- Ability to train and inspire new team members effectively.
Responsibilities
- Create smooth shifts and maintain high standards during busy periods.
- Train and accredit new Baristas while crafting new recipes.
Skills
Leadership
Training
Customer Service
Team Management
Job description
Category: Retail Operations - Team Leader
Location: Unit 5, 2 Marshall Road, Eastbourne, GB-ESX, GBR, BN239QU
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (dependant on store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
*Pay rate applicable from 1st April 2025
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