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Shift Manager - Oxford
TN United Kingdom
Oxford
On-site
GBP 20,000 - 30,000
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Job summary
An established industry player in the food service sector is seeking enthusiastic individuals to join their management team. This role offers the opportunity to lead a dedicated crew in delivering perfect burgers and fries, while fostering a positive and engaging work environment. You'll be hands-on, ensuring every customer enjoys their experience and that team members thrive. With a focus on integrity and enthusiasm, this position is perfect for those looking to grow their careers in a supportive atmosphere. Join a company that values its people and offers incredible career progression opportunities!
Benefits
Achievable quarterly bonus scheme
Secret Shopper bonus
Long service Love2Shop voucher reward
Free meals while on shift
Life assurance
Employee discount program
Access to wellbeing support
Enhanced Maternity & Paternity Leave
Development opportunities
Social events and team competitions
Qualifications
- Strong leadership skills and a passion for customer service.
- Ability to manage and motivate a team effectively.
Responsibilities
- Oversee crew and ensure quality control during shifts.
- Support the General Manager in delivering excellent customer experiences.
Skills
Leadership
Customer Service
Team Management
Quality Control
Job description
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Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.
These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done – whatever the challenge.
- An achievable quarterly bonus scheme worth up to £3,000 a year
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- Free burgers, fries and shakes while on shift
- Life assurance
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries.
- Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
- Your next step would be an Assistant Manager.
- Five Guys isn’t just a job – it can be a career!
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