IT Business Analyst

Mundipharma; Cambridge; On-site; GBP 40,000 - 80,000; Full time

Job description

IT Business Analyst-Commercial

Location: Cambridge

Department: IT - Commercial and Scientific Affairs

Job type: FTC Maternity cover

Join us and make a difference when it matters most!

At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.

Role and Responsibilities

Mundipharma is a multi-national pharmaceutical business operating through a network of Independent Associated Companies. The Commercial Omnichannel capabilities is the heart of Sales, Promotion and Marketing activities relying on HCP websites, Marketing Automation Platform, Webinar Platform, Digital Feedback tools. The IT Business Partner is the person who takes accountability for the success of Digital Applications such as those listed above.

The role holder will act as a liaison between business stakeholders and vendor/product teams for project delivery, solution design, and business-as-usual support but also be a critical part of the Commercial-IT Team to support key Commercial applications.

This role will also be responsible for liaison with Commercial stakeholders for day-to-day operations of all Digital Applications, including changes to design and data.

Responsibilities also include management of vendor teams and day-to-day reporting to the Director of IT - Commercial & Scientific Affairs.

• Responsible for the day-to-day workings of all digital applications, which includes changes to design and integrations.
• Lead daily stand-ups, manage the backlog, and prioritise tasks to drive efficient product development.
• Collaborate with developers to ensure compliance with standards and with testers to maintain quality.
• Engage stakeholders to refine and clarify requirements, ensuring they align with both Digital capabilities and broader commercial objectives.

Stakeholder Management

• Liaison with Global Omnichannel Managers for smooth running of the Digital solutions.
• Collaborate with Local Marketing Managers in Countries alongside Global Omnichannel Managers.
• Engage with Data Team to ensure data flows remain intact.
• Lead discussions with vendor teams and manage relationships with vendors and partners in the Digital space.

Business Analysis/Project Management

• Gather business requirements and translate them into clear IT requirements.
• Engage with delivery teams to propose & deliver fit-for-purpose solutions.
• Manage project timelines, risks, and deliverables.

What you'll bring

• Knowledge of Digital platforms and their working.
• Experience in the pharmaceutical, life sciences, or healthcare industries.
• Management of stakeholders at all levels of an organization.
• Experience in Digital platform delivery such as Portals, Websites, Marketing Automation, etc. in Pharma Industry.
• Analyses, diagnoses, designs, plans, executes and evaluates work to time, cost and quality targets.
• Facilitates collaboration between stakeholders who have diverse objectives.
• Proven ability to build and maintain outcome-based relationships.
• Organised and rigorous, with good attention for the details.
• Able to work autonomously, but at the same time knowing when to escalate and seek support.
• Strong prioritization and time management skills.

What we offer in return

• Flexible benefits package

• Opportunities for learning & development through our varied programme

• Collaborative, inclusive work environment

Diversity and inclusion

Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn't just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.

About Mundipharma

Mundipharma is a global healthcare company focusing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East.

Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com.