Customer Engineer, Greenfield, Google Cloud

Google; London; On-site; GBP 50,000 - 90,000; Full time

Job description

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Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience as a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role.
• Experience in cloud computing, cloud market, engaged dynamics, and customer buying behaviours, along with public Cloud (GCP).
• Experience in design, architecture, and implementing distributed global cloud-based systems and cloud native applications.

Preferred Qualifications:

• Experience in migrating applications and services to cloud platforms.
  
• Experience working with cross-functional teams, influence audiences, and identify expansion engagements.
• Experience with emerging technologies, methodologies, and solutions in the cloud/IT technology space.
• Experience prospecting, building, and maintaining customer relationships, with a passion for building Greenfield territories in Enterprise accounts.
  

About the Job:

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
  
• Support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
  
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
  
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement a complete solution on Google Cloud.
  

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.