Administration Assistant

Cwm Taf Morgannwg University Health Board

An exciting opportunity has arisen within Cwm Taf Morgannwg Locality Primary Care Mental Health Support Services.

The role is full time (37.5 hrs per week) working Monday to Friday 9am - 5pm

The Administrative Assistant will provide effective administrative service to support the efficient running of the Local Primary Mental Health Support Services (LPMHSS) . As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements.

The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.

The post holder will be expected to plan and prioritise own work load escalating any issues to the Admin Manager, Clinical Lead and Deputy Clinical Service Group Manager.

Main duties of the job

The post holder will be responsible for providing an efficient and high standard of Administration support to the LPMHSS .

The post holder will handle confidential and sometimes contentious and sensitive information and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.

The post holder is expected to work flexibly to support the Local Primary Mental Health Support Services (LPMHSS) and assist and support other colleagues if required this includes working as part of a team with the other administration staff across our 5 sites providing cover as required.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

• 3 GCSEs or equivalent experience.
• Vocational Level 3 Business Administration or equivalent skills, knowledge and experience.
• Typing qualification or equivalent relevant experience.
• ECDL or equivalent experience.
• Knowledge of medical terminology.

Experience

• Experience of using databases
• Previous office experience.
• Experience of establishing new systems of work.
• Experience of gathering and submitting data
• Has previously worked in the NHS or similar environment.
• Experience of using healthcare systems.
• Sensitive to the issues faced by clients with mental health problems.
• Excellent IT skills and the ability to transfer IT skills to new applications.
• Good communication and listening skills.
• Ability to work in a busy and challenging environment.
• Ability to speak Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

Address

Trealaw Resource Centre ( Will be required to cover any site at times)

Trealaw Resource Centre ( Will be required to cover any site at times)