Outpatient Sister/Charge Nurse

We are seeking two dedicated and passionate Band 6 Sister/Charge Nurses to join our Outpatient department to deliver high quality care to our patients.

This is a part-time vacancy (30 hours per week), which offers flexible working hours. The general working hours are between 07:30 – 18:00, Monday to Friday.

In this role, you will serve as both a clinical and managerial resource, providing professional leadership and supporting the development, maintenance, and audit of care standards for Outpatient nurses and Healthcare Assistants. You will work closely with the Matron and senior management team to ensure the delivery of high-quality care while contributing to the future transformation of the department. Additionally, you will lead on clinical governance, overseeing medicines management and ensuring adherence to infection control policies and procedures to maintain the highest standards of patient safety and care.

Main Responsibility

Your main responsibilities will include:

• To role model HCRG Care Group values providing leadership and demonstrating a high quality of clinical care and practice
• To be accountable for the day to day management and delivery of quality care within the Outpatient department
• To maintain own competent clinical skills and knowledge to ensure evidence based practice
• To take responsibility for rota creation, to include the planning and negotiation for staff to cover extra or new clinics
• To actively promote an effective learning environment and participate in the delivery of training and development for the team
• To demonstrate effective communication skills in team working and with patients and their carers
• To attend and participate in team meetings and deputise for the Outpatient Matron as requested
• To assist the Outpatient Matron in the timely investigation of incidents and complaints and to ensure learning is shared
• Ensure the highest standards of courtesy with all members of the public, multidisciplinary team and other stakeholders
• Receive complex, sensitive or contentious information and respond using motivational, negotiating, empathetic or reassurance skills as required or because there are barriers to communication
• Deliver team meetings and attend management meetings in the absence of the Outpatient Matron as required
• Make clinical judgement of patients in an emergency situation
• Identify and act on personal and junior staff development needs to understand and develop skills and abilities
• To provide an environment conducive to high patient and colleague morale
• Ability to establish and maintain relationships with a wide range of professionals.
• Ability to apply a problem-solving approach in challenging situations
• Use leadership skills to ensure a safe environment for the delivery of patient care through effective clinical planning and decision making
• Promote effective management of change by acting on audit and other reviews to implement agreed new approaches to improve quality of care

The Ideal Candidate

The ideal candidate will be a Registered Nurse (NMC) with a commitment to delivering high-quality care and promoting excellence to improve patient outcomes. Outpatient experience is desirable, along with the ability to work effectively in an outpatient setting, delivering safe and high-standard clinical care. The candidate should use evidence-based practice to drive improvements, enhance efficiency, and seek out innovation while actively developing themselves and others. They should demonstrate experience in supervising both trained and untrained staff, a commitment to teaching and knowledge-sharing, and confidence in making management decisions. Strong computer literacy and engagement with patient electronic records are essential, as well as evidence of professional development and awareness of current issues in outpatient nursing.

While not essential, it is desirable for the candidate to have at least two years of experience in an outpatient or related area, clinical supervision experience, audit or research involvement, and a vision for fostering a team-based approach.

Package Description

As a Band 6 Outpatient Sister/Charge Nurse, you’ll be part of our valued team at Farnham Hospital.

You will feel valued as an Outpatient Sister/Charge Nurse within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £37,338-£44,962 AFC Band 6 with NHS Pension and full Agenda for Change terms and conditions
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a number of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

• Job Category HCRG - Nursing and Midwifery Registered
• Business Unit HCRG - Surrey