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Customer Service Advisor Work From Home

Back 2 Work

Manchester

Remote

GBP 40,000 - 60,000

Full time

8 days ago

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An established industry player is seeking Customer Service Advisors to join their dynamic team in a fully remote capacity. This role offers the chance to engage with diverse customers, addressing their needs and providing solutions in a lively contact center atmosphere. With a focus on career progression and comprehensive training, this position is perfect for those looking to develop their skills in customer service. Enjoy the flexibility of working from home while being part of a supportive team that values your contributions. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is for you.

A range of discounts for leading Highstreet brands

Company pension

Flexitime considered

Referral programme available

Comprehensive salary

Temporary to permanent opportunities available

Training included

Experience in customer service is beneficial but not essential.
Ability to handle a variety of customer needs and challenges.

Engage with customers in a busy contact center environment.
Handle calls from customers with varying needs and emotions.

Customer Service Skills

Communication Skills

Problem-Solving Skills

We’re recruiting for Customer Service Advisors working from home (fully remote).

Work from home fully remote and telephone experience isn’t essential.

Career progression available.

Customer Service Advisor benefits:

A range of discounts for leading Highstreet brands
Company pension
Flexitime considered
Referral programme available
Comprehensive salary
Temporary to permanent opportunities available
Training is included to prepare you for this role

Customer Service Advisor role:

A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.

You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.

You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.

Customer Service Advisor pay:

£11.44 per hour + bonus and benefits. This is a work from home role.

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