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Automotive Mobile Diagnostic Technician

Caliber Collision

Birmingham

On-site

GBP 25,000 - 35,000

3 days ago

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An established industry player is seeking a Mobile Diagnostic Technician to join their team in Birmingham. This role involves applying technical knowledge to assist customers, answering inquiries related to vehicle diagnostics, and conducting research to resolve issues with advanced scanning technology. The company offers a supportive environment with benefits from day one, opportunities for career growth, and paid training. If you have a passion for automotive technology and customer service, this is the perfect opportunity to advance your career in a dynamic setting.

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Career Growth Opportunities

Paid Training

Certifications (I-CAR and ASE)

2+ years of experience as a Diagnostic Technician required.
Must be able to obtain proper tools for job duties.

Assist customers with technical knowledge and resolve vehicle technology issues.
Conduct research and answer technical questions related to Autel scanning unit.

Verbal Communication

Written Communication

Customer Service

Problem-Solving

Physical Stamina

I-CAR Certification

ASE Certification

Autel Scanning Unit

3M Repair Products

Automotive Mobile Diagnostic Technician page is loaded

Automotive Mobile Diagnostic Technician

Apply locations Birmingham - South time type Full time posted on Posted 6 Days Ago job requisition id R0199090

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

Benefits from day one – Immediately eligible for medical, dental and vision
Industry Comparable Pay – Paid weekly
State of the Art Products – 3M Repair Products
Paid Vacation & Holidays – Begin accruing day 1
Career growth opportunities – We promote from within
Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

Minimum age requirement of 21+ years.
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Ability to read and understand instructions, written estimates, and work orders
Effective verbal and written communication skills
Work through competing priorities and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer.

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