Hospitality Assistant (Monday to Friday)

Hospitality Assistant (Monday to Friday)

Company: BaxterStorey UK

Location: London, England, WC1V

Country: United Kingdom

Up to £30,000

Job Description

We are looking for Hospitality Assistant to join our amazing team, at a leading global investment bank in Central London. We are looking for an individual who has a real passion for the Hospitality industry, is keen to be collaborative and takes pride in their work. Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented individual who strives to exceed expectations at every turn.

As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role while being dedicated to ensuring your work-life balance.

Job Description:

Our team of Hospitality Assistants ensure that all guests feel welcomed and valued by providing high-quality service, addressing client needs, and resolving issues promptly. They must maintain our high standards, uphold health and safety regulations, and contribute effectively to the team through knowledge and experience in event operations.

Job Type: Full Time, 40 hours per week (Monday to Friday)

Salary: £14 per hour + overtime

Responsibilities:

• To oversee and complete the delivery, collection and presentation of the hospitality service and offer within the Hospitality department – ensuring time constraints and quality are met to the highest of standards for our clients.
• Ensure clients are given a prompt and efficient service and expectations are consistently exceeded.
• To co-operate with all team members and undertake duties in the Hospitality department as required.
• Ensure all Health & Safety and Food Safety policies, procedures, and protocols are adhered to.
• Ensure due diligence and all accidents are reported to Management.
• Adhere to any rotas/schedules laid down by Management.
• Assist any other reasonable requests from Management.
• Assist in working as One Team, projecting a willing and helpful attitude to colleagues and clients.
• Ensure all training courses are completed at all times, avoiding overdue deadlines.
• To show commitment to the WSH values: Passionate, Collaborative and Proud in all aspects of your role.

Qualifications:

Essential:

• Level 2 in Food Safety and Hygiene
• Attention to detail
• Analytical approach to problem solving
• Time management skills
• Excellent customer service
• Good communication skills
• Flexibility

Desirable:

• Eager for progression
• Experience within the food and beverage industry

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• Food allowance to use whilst on shift
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.