Community Clinical Team Leader

Maudsley Learning; Croydon; On-site; GBP 51,000 - 59,000; Full time

Job description

Main area Mental health Grade NHS AfC: Band 7 Contract Secondment: 12 months Hours Full time - 37.5 hours per week (mon-fri) Job ref 334-NUR-7020662-LF-A

Site Jeanette Wallace House Town Croydon Salary £51,883 - £58,544 per annum inc of HCA Salary period Yearly Closing 13/04/2025 23:59

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to providing high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

To have overall management responsibility for the delivery of care within an integrated community team in accordance with Trust policies and procedures. To lead a team of professional and support staff in the delivery of high quality evidence-based practice, ensuring that regular supervision and appraisal take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered. To coordinate multi-disciplinary working, maintaining excellent communication and working relationships with all team members and other services within the Trust and social care to ensure effective interface and continuity of care between disciplines and services. There is an expectation that the post holder will place the needs of services users at the centre of care delivery. The post holder will carry out clinical and managerial procedures to a standard that ensures safe and effective care, and complies with the relevant code of Professional Conduct.

Main duties of the job

Management of care and practice

• Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
• Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
• Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
• Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
• Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.

Management of Financial and Material Resources

• Ensure team finances are managed within allocated budget, including recruitment of staff.
• All absences, bank and agency are managed within budget and Trust guidelines.
• Communicate to all staff how they can contribute to the efficient management of financial and material resources.
• Identify and deal with cost pressures which may have an impact on the financial expenditure.

Working for our organisation

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, we provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Detailed job description and main responsibilities

Communication and Team Management

• Develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.
• Arrange and in some instances, chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.
• The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
• Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.
• Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
• Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
• Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.

Management of the Environment

• Ensure that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have responsibility for ensuring that all staff receive any training necessary to meet the requirements of the Act. (e.g. fire training, first aid, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
• Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.

Personal Development and Freedom to Act

The post-holder will:

• Be prepared to physically move between sites as needed.
• Ensure that they are fully aware of current developments and practice in their clinical area.
• Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
• Make effective use of supervision with their line manager on a regular and agreed basis.
• Be aware of the need to reflect on their practice both as clinician and manager.
• Manage their own time efficiently.
• Be aware of and adhere to all Trust Policies and act as a role model to other staff.

Other Responsibilities

The post-holder will also be responsible for:

• Deputising for the Service Manager as required.
• Establishing and building on excellent working relationships between other services within and external to the Directorate.
• Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
• Implementation of the complaints procedure including investigation, response, and resolution.
• Ensuring that their line manager is kept informed of all developments and changes within the team.

Person specification

Experience

• Experience of managing clinical practice in a mental health service
• Experience of doing/running/organising depot/clozapine clinic
• Experience of providing clinical and managerial supervision
• Experience of working with other client groups and of using a variety of models and approaches to care
• Experience of managing non-clinical staff and other professionals
• Experience of staff performance
• Experience of implementing significant changes in working practices
• Experience of project management
• Experience of recruitment process

Registered Mental Health Nurse/Learning Disability

• Mentorship course (or other relevant teaching/assessment course)
• Registered Mental Health Nurse/Learning Disability
• Evidence of continuing professional development
• Management Course

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not been successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion, Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe.

You must have appropriate UK professional registration.

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.