Lead Technical Program Manager - Macro Governance Lead

JPMorgan Chase & Co.; London; On-site; GBP 60,000 - 100,000

Job description

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Job Description

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Markets Technology, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Macro Technology provides first class technology solutions across the Rates, FX, Commodities and Emerging Markets businesses within the Commercial & Investment Bank.

It's an exciting time to join the Macro Technology organisation - a lot is changing. The way our clients want to do business, the way our competition is expanding beyond banks to fintechs, the shift in how our teams want to work, the expectation from all of us to be engaged and connected to the work we do at a deeper level, the transformation that Cloud brings and the opportunity of AI/ML are all major shifts that we need to be leading rather than following.

The Governance and Modernisation team provide act as a lynchpin for the Macro Technology organisation with delivery oversight for a number of cross-cutting priorities including modernisation of our technology estate, overseeing key governance forums and providing strategic communications to our stakeholders and colleagues.

Job responsibilities

• Develop and implement a robust governance framework to oversee technology projects and initiatives, ensuring alignment with strategic goals and compliance with regulatory requirements.
• Maintain comprehensive reporting mechanisms to provide insights into portfolio performance and project status. Prepare regular reports for senior management and stakeholders.
• Collaborate with key stakeholders, including technology leaders, project managers, and business partners, to ensure effective communication and alignment on portfolio priorities and objectives.
• Continuously evaluate and enhance portfolio governance and reporting processes to improve efficiency, transparency, and decision-making.
• Deliver a strategic internal communication plan that aligns with the Macro Technology's goals and supports the broader organizational objectives.
• Develop and manage engaging and informative content for various internal communication channels, including newsletters, intranet, emails, and presentations.
• Foster a culture of open communication and engagement by creating opportunities for feedback, dialogue, and collaboration across the technology function.

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations.
• Strong understanding of portfolio management methodologies, governance frameworks, and reporting tools.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Strategic thinking and planning skills, with the ability to align communication efforts with organizational goals and priorities and help 'join the dots' between people and ideas.
• Ability to adapt to changing priorities and work effectively in a fast-paced, dynamic environment. Determined approach to meet time and quality expectations, comfortable with ambiguity, and eager to learn and enhance skills.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives.

Preferred qualifications, capabilities, and skills

• Knowledge of internal tools used by CIB for project reporting / tracking - My DPS, Jira and/or the IP Tool.
• Experience in managing multiple projects simultaneously, with a focus on delivering high-quality results within tight timelines.
• Some managerial experience, leading and managing individuals.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.