Social Media Manager

Fleximize
Ipswich
GBP 10,000 - 40,000
Job description

At Fleximize, we've lent over £470 million to small businesses across the UK, won a ton of awards, and helped thousands of business owners fulfil their ambitions - but we're just getting started.

Our mission is to make life better for business owners with flexible funding, unrivalled customer support, and so much more. As we kick off our next growth phase, we're looking for an energetic Social Media Manager with an outstanding work ethic and great communication skills who is experienced in improving processes and can get passionate about socials to join our existing team.

The Role

As a Social Media Manager at Fleximize, you will be responsible for developing and executing dynamic social media strategies across three brands. Your role will focus on creating captivating content, driving engagement, and boosting brand visibility. Key objectives include building brand recognition, enhancing customer interaction, and tracking performance metrics to demonstrate ROI. You'll also be responsible for staying on top of emerging social media trends, collaborating with internal teams, and managing paid campaigns, all with the goal of fostering growth and strengthening our digital presence.

Responsibilities

  • Develop Social Media Strategies:Create and implement social media strategies for our three brands to boost engagement and awareness. Deliver monthly reports assessing performance.
  • Content Creation:Produce engaging content for social media platforms, including articles, posts, and multimedia. Collaborate with internal teams and creatives to ensure alignment with the brand's tone of voice and goals.
  • Campaigns & Competitions:Develop and oversee social media campaigns and competitions that captivate our audience and drive growth.
  • Trends & Innovation:Stay on top of social media trends, platform updates, and emerging digital technologies. Report monthly on new trends and apply them to strengthen our brands.
  • Customer Interaction:Monitor social media interactions, responding to customer comments, and maintaining a positive brand image.
  • Performance Metrics & Reporting:Regularly analyse key performance indicators (KPIs) like reach, engagement, and ROI. Use tools like Google Analytics and Facebook Insights to optimise performance.
  • Community Engagement:Engage with online communities to build brand passion and increase recognition.
  • Collaborative Content Development:Work closely with other departments to develop impactful, consistent social media content.

What we're looking for

Qualifications & Experience:

  • Experience:Proven experience as a Social Media Manager or similar role.
  • Platform Knowledge:Strong understanding of all social media platforms, marketing tools, and analytics (Google Analytics, Facebook Insights, etc.).
  • Creativity:A flair for content creation with strong writing and editing skills.
  • Analytical Ability:A strong grasp of data analysis and social media metrics to track campaign performance and ROI.
  • Communication:Clear, professional communication skills, both written and verbal, with the ability to engage audiences.
  • Team Player:Comfortable working in a collaborative, fast-paced environment while managing multiple projects. Ability to work independently and deliver on tight deadlines.

If you're passionate about social media, keen on driving growth, and ready to take our brands to new heights, we want to hear from you!

Bonus points for;

  • Familiarity with design tools like Adobe Creative Suite or Canva
  • Paid Advertising: Experience with paid campaigns (e.g., Google Ads, Facebook Ads) is an advantage.

In return you'll get

There are plenty of reasons to join us at Flex HQ. From our modern waterfront office (with a fully-stocked kitchen) to our staff perks, including private medical insurance, employee benefit scheme, and more. We're a friendly bunch at Fleximize, with regular team events and socials, and we’re excited to welcome you into the family. You can expect:

  • A competitive salary:we’re committed to equal pay and professional development, so we review salaries annually. We also offer a company-wide pension scheme.
  • Generous holiday entitlement:we offer 25 days holiday entitlement, with the added flexibility to buy and sell annual leave days. You get your birthday off too!
  • Professional development:career advancement is as important to us as it is to you. We offer training courses and qualifications to develop your skills and knowledge. Taking time to attend webinars and in-person seminars that can help you in your role is also encouraged.
  • Healthcare benefits:all team members get private healthcare as standard, which can even be extended to cover your family. We also offer a generous sick pay scheme, company death-in-service insurance, and an enhanced maternity pay scheme.
  • Perks & discounts:everyone gets access to exclusive discount codes and offers on hundreds of high-street and online stores.
  • Free breakfast every day:our kitchen is filled with fresh fruit, cereals, and other goodies to start your day right.
  • Team socials:regular team outings give us all a chance to have fun and relax, whether it’s an escape room, theme park, football match, or evening at the local table tennis bar.

The interview process

Our interview process involves three stages:

  • Face-to-face interview (45 mins – 1 hour):If the hiring manager feels you’re a good fit from the initial chat, you’ll be invited to a face-to-face interview at Fleximize HQ.
  • Skills task:this stage consists of a role-specific test that will be either conducted at the time of interview or sent via email for completion over a couple of days.
  • Meet the team:if you get through to this stage, you will be invited to go into the office to meet the team. This will allow both parties to set expectations and ensure the role is a good fit for the candidate.
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