Accounts Receivables Officer

Accounts Receivable Officer
Location: London
Contract: Temporary (5 month initial)
Rate: £14.65 - £15 Per Hour Umbrella
Start date: ASAP
Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a Local Authority in London for a Accounts Receivable Officer. We are looking for a detail-oriented Accounts Receivable Officer to join our team. In this role, you will be responsible for managing customer accounts, processing invoices and payments, and handling queries from internal and external customers. You will play a key part in ensuring accurate financial records and maintaining excellent customer service. If you have experience in accounts receivable, strong organisational skills, and a keen eye for detail, we’d love to hear from you!

Main responsibilities

1. Handle daily queries and enquiries from both internal and external customers, ensuring effective communication and resolution.
2. Manage the Customer Database, including setting up and amending customer records in the Accounts Receivable system, setting up and modifying direct debit instructions, and processing credit notes, refunds, and write-offs.
3. Oversee the timely dispatch of invoices, automated reminder letters, and ensure accurate receipt postings. Occasionally raise invoices for smaller departments.
4. Ensure accurate record-keeping, adherence to financial billing/invoicing procedures, and compliance with data protection regulations.
5. Work closely with the Accounts Receivable Officers, providing support to the Income and Payments section as needed, and ensuring smooth workflow continuity while one officer is on a system project.

Candidate Requirements

1. Proven experience working in an Accounts Receivable environment, with a strong understanding of financial billing and invoicing procedures.
2. Competency in Microsoft Office (Word, Excel, Outlook) and experience using an Accounts Receivable system such as Oracle.
3. Strong verbal and written communication skills, an excellent telephone manner, and the ability to engage effectively with internal and external customers.
4. Ability to prioritise tasks, work to deadlines, and manage workload efficiently while maintaining accuracy and attention to detail.
5. Ability to work collaboratively within a team, understanding team dynamics, and ensuring compliance with Data Protection regulations.