Media Operations and Business Intelligence Manager, EU XCM Media Team

ENGINEERINGUK; London; On-site; GBP 60,000 - 80,000

Job description

Media Operations and Business Intelligence Manager, EU XCM Media Team

DESCRIPTION

The EU XCM Media Team (Cross-Category, Cross-Channel, Cross-Country Marketing) is looking for a Media Operations and Business Intelligence Manager, with a strong background in media planning, budget management, and campaign measurement. The ideal candidate will also bring knowledge of media tech and tools solutions to enable the organization to automate and standardize media planning processes.

You will contribute to the long-term product vision of the EU XCM Media Team by supporting multiple functional areas of cross-channel media planning including buying, finance, campaign reporting, and measurement. You will be responsible for recurring governance, validation, and audit exercises of existing solutions. You will work closely with the global measurement team, external agency partners, and service providers to develop, standardize, and optimize data pipelines and operational parameters that can be applied consistently across 12+ European countries while capturing local nuances. You will collaborate with our tech & tools team on the development of automated processes to simplify media analytics and financial reporting processes (e.g., budget tracking dashboard and visualization tools) across Europe.

You will work with the Media BI Manager and Media Managers to gather inputs and manage the reporting of various initiatives (such as business reviews, budget reporting, econometric reports) back to the wider business. To be successful in this role, you will have a background in ATL media, media analytics and operations, or large-scale performance marketing, and apply this to develop processes and tools that turn complex workflows into simple, delightful customer experiences. You have a mix of strategic vision and hands-on project management skills and are comfortable embracing ambiguity. Your ability to quickly understand the business context and priorities, together with your analytical, creative, and problem-solving mind, will lead you to deliver against tangible business metrics. You have excellent written and verbal communication skills and are able to juggle multiple priorities simultaneously. You are able to work autonomously, adept at building positive relationships across a wide range of teams, functions, and locations, and have demonstrable experience in stakeholder engagement.

We are looking for someone who is highly organized and comfortable working in a fast-moving, dynamic, and data-driven environment. This role is based at our Amazon corporate office in London/UK or Munich/DE.

Key job responsibilities

1. Automate: Identify opportunities to standardize, off-shore, or automate tasks to save time and eliminate inefficient processes.
2. Cross-functional collaboration: Work closely with Media Planning, Measurement & Research, Business Intelligence, and Finance to ensure alignment, streamline processes, and drive results.
3. Technology implementation: Evaluate, recommend, and implement marketing technologies and automation tools to enhance operational efficiency and enable marketing success.
4. Partner with external auditors to monitor media buying performance and report back results to the wider team and stakeholders as well as identify opportunities to improve media buying efficiency.
5. Build trustworthy relationships with internal finance teams, media and measurement agency partners, and research departments.
6. Mine and synthesize media planning research, media budget management, and business insights.
7. Partner with our external media agency, internal and external measurement partners across Europe and the US central team, aligning measurement projects and supporting data collection, acquisition, and validation.

BASIC QUALIFICATIONS

1. 6+ years relevant professional experience in media planning, media finance, or media buying.
2. Experience in media research, insights, or data analytics.
3. Robust technical knowledge of media buying and reporting systems.
4. Solid understanding of the UK or DE media landscape. Experience in more than one local market would be beneficial but not essential.
5. Demonstrated ability to coordinate projects across functional teams (e.g., Measurement, Analytics, Media, Finance) and external partners (e.g., Media Agency).
6. Advanced proficiency in Excel and Word.
7. English language skills required (business fluent).
8. Outstanding verbal, written, and presentation skills.
9. Bachelor's degree or equivalent.

PREFERRED QUALIFICATIONS

1. Media agency experience or in-house agency experience (planning, insights, or commercials).
2. Knowledge of either retail, FMCG, or entertainment categories.
3. Experience of media planning in multiple EU countries.
4. Smartsheet certified.
5. Basic SQL skills.
6. Strong quantitative and analytical skills including working with budgets and numbers.
7. Highly detail-oriented, have excellent organizational skills, and ability to multi-task.
8. Self-motivation, flexibility, and impeccable attention to detail.
9. Intense bias for action in a fast-paced, sometimes ambiguous environment.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.