Sr. Product Manager, SCOT - AIM - EU

ENGINEERINGUK; London; On-site; GBP 50,000 - 90,000; Full time

Job description

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Sector: Project and Program Management
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? If so, the Amazon Supply Chain Optimization Technology (SCOT) organization is for you.

SCOT fosters continuous improvement, advocating game-changing ideas that create ever more intelligent and self-learning systems to maximize the efficiency, automation, and scale of Amazon's massive supply chain operation.

SCOT's Automated Inventory Management (AIM) team owns the management of Amazon's inventory investment and key business outcomes. We are looking for a Sr. Product Manager - Tech focused on driving our Placement metrics for EU. You will partner with key SCOT, retail, and operations leaders, develop deep knowledge and insights to detect and drive actions to achieve the right business outcomes. In this role, you will influence our business results and seek opportunities to improve the customer experience while driving efficiency. You will play an integral role in the Placement space, working with teams across the EU and providing guidance to other team members globally.

This role offers an opportunity to drive improved inventory outcomes and increase the quality and speed at which we deliver our customers' orders. Done correctly, this role will enhance our customer experience by increasing the confidence our customers have that Amazon is the best option for 'want it, click it, have it.' This role will be a global hub for strategic Supply Chain improvement for a given segment, and is a highly visible and critical position within Amazon.

Key job responsibilities

1. Partner with EU Supply Chain / Operations to improve placement outcomes
2. Own Placement metric Glidepath for OP planning
3. Deep Dive Placement defects and partner with Engineering teams and Supply Chain teams to root cause and course correct
4. Conduct/Own Experimentation to measure Long Term Free Cash Flow outcomes
5. Present Placement metric call-outs in xBRs

A day in the life

1. Identify Placement improvement opportunities - This remains one of the largest levers to reduce Cost to Serve and Improve Customer Experience for Customers
2. Partner with Analytics teams to develop next generation reporting tools/improvement identification
3. Develop Hypothesis, Test solutions, Write great documents and present to Stakeholders
4. Conduct Experiments to validate hypothesis and report on improvements
5. Partner with Engineering teams where applicable to develop future state solutions

About the team

AIM is the owner in EU and/or globally of Customer Experience metrics like Availability and Fast Track Instock. AIM sits at the cross function of measuring and reporting inventory outcomes and is uniquely positioned to influence engineering functions, Business functions (Retail or FBA teams), and core operations focused teams.

BASIC QUALIFICATIONS

1. Bachelor's degree or equivalent
2. Experience owning/driving roadmap strategy and definition
3. Experience with end to end product delivery
4. Experience with feature delivery and tradeoffs of a product
5. Experience as a product manager or owner
6. Experience owning technology products
7. Experience with product cycles of 6+ months
8. Experience in product or program management, product marketing, business development or technology
9. Experience with data modelling and SQL

PREFERRED QUALIFICATIONS

1. Experience in influencing senior leadership through data driven insights
2. Experience working across functional teams and senior stakeholders

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.