Specialized Order Coordinator

hyble; City of Edinburgh; Remote; GBP 40,000 - 60,000

Job description

Title: Specialized Order Coordinator

Location: Remote with occasional travel to Edinburgh/Glasgow for quarterly company meet-ups. We are looking for candidates based within the Edinburgh/Glasgow ‘commuter belt’ in Scotland.
Hours: 9am-5pm (some flexibility available for this role on hours)

Duration: 6 months, with possibility of extension

Salary: £25,000-£27,000, pro-rated to reflect contract length

About hyble!

Things move quickly at hyble! We're a team of passionate individuals who love what we do and are always striving for the best. If you're looking for a company that values your contributions and offers exciting challenges, this might be the place for you.

We're a fast-growing marketing technology company serving customers in over 50 countries.

Just six years ago, we were a tight-knit team of 12 crammed into a tiny office in a start-up incubator. Fast forward to today, and we’ve transformed into a dynamic team of over 90 passionate individuals spanning three continents partnering with some of the world's biggest alcoholic beverage brands.

Right now, we’re expanding rapidly into North America as a result of signing a transformational contract with the largest Wine and Spirits Distributor in the USA, who also happens to be the 11th biggest privately owned company in the US.

Our Purpose

Our goal is to create a lasting positive impact by disrupting a traditional industry that’s operated the same way for over 50 years.

This innovative approach makes sales reps' lives easier by allowing them to support more accounts in less time while also drastically reducing the production of generic marketing content that often ends up in landfill.

What’s it really like to work here

Working with us is a unique opportunity to collaborate with brilliant people and be part of what could be the most significant chapter of your professional life. It's where you can realize your full potential, take responsibility, and make a huge impact.

Here's a glimpse of what it's really like to be a part of hyble:

• Fast-Paced: Our growth is lightning-fast, and the to-do list is never-ending.
• Continuous Innovation: We're constantly building and improving our product, systems, and processes.
• Starting from Scratch: We're building supply chains, teams, processes, and systems from the ground up.
• Dynamic Environment: We’re in the “messy middle” of the scaling journey so things can get a bit chaotic at times.
• Rewarding: It's incredibly rewarding, engaging, energetic, exciting, and a lot of fun.

Who we’re looking for:

We're on the hunt for unconventional folks, the non-conformists, the professional punks, and trailblazers. We’re seeking individuals who will relish challenges, learn daily, and are driven to build something extraordinary.

Most importantly, we're looking for individuals who embody our values:

• “We’re a Team”
• “We’re Humble”
• “We’re Resilient”
• “Be Yourself”

Our work ethic at hyble

• Commitment: We're fully committed to our vision, goals, and each other.
• Hands-On: We're not afraid to get our hands dirty.
• Team-First: The team always comes before individual interests.
• Responsible: We treat company resources like they're our own.
• Growth Mindset: We’re always learning, we’re never done.

About the role:

As a Specialized Order Coordinator, you’ll be focused on Food, high value, TDM, and bulk orders. You’ll be an integral part of our operations, ensuring that premium orders are coordinated accurately and efficiently. You’ll act as a critical liaison between suppliers, sales teams, and internal departments to manage and prioritize complex, high-stakes orders.

What you’ll do?

• Coordinate and manage specialized orders across Food, high value, TDM, and bulk segments.
• Execute order processing by reviewing, verifying, and applying pricing structures.
• Liaise with suppliers to secure competitive pricing and ensure that order specifications are met accurately.
• Oversee order workflow and update records to reflect any changes or adjustments required.
• Monitor order status and progress, proactively addressing issues and escalating concerns as needed.
• Collaborate with Customer Success and Operations teams to resolve ambiguities and streamline processes.

What you’ll bring:

• Strong attention to detail and ability to maintain high accuracy in a high-volume environment.
• Excellent communication and problem-solving skills.
• Proficiency in workflow software preferred – our team uses Asana, but similar software understanding will suffice.
• Proven experience in a fast-paced administrative role.

Beneficial but not required

• Proven experience in coordinating complex, high-value orders in a fast-paced environment.
• Prior knowledge of US Hospitality and Alcohol Beverage industry clients is preferred.
• Basic knowledge of design software (Photoshop/InDesign) to review and validate assets.

What we'll offer:

• Pension: A combined contribution of up to 12% of your salary.
• Reward and Recognition: A bonus scheme based on company performance.
• Holidays: 33 days including public holidays.
• Wellbeing: Support for your health and wellbeing.

You could belong here:

To deliver brilliant marketing to hyble’s global drinks suppliers and their customers, we need to build a company that is reflective of their diversity. We are building an inclusive workplace where everyone can do their best work.