Sales Administrator

KHR - Recruitment Specialists; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Job description

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Our client, a leading company in the agriculture industry, is seeking a Sales Administrator to join their team on the outskirts of Maidstone on a fixed term contract until the end of January 2026. As a trusted partner to their customers, they are looking for a proactive individual who can provide excellent customer service and support.

The Sales Administrator will play a crucial role in maintaining and enhancing customer relationships. You will be the first point of contact for customers, handling inquiries via telephone, email, and trade counter. Your ability to provide prompt, accurate, and friendly service will contribute to the company’s reputation as a reliable and customer-centric partner.

Responsibilities

1. Act as the first point of contact for customers via telephone, email, and trade counter
2. Process orders on the internal IFS system accurately and efficiently
3. Manage customer queries and provide timely and effective solutions
4. Support sales and buying teams in their daily operations
5. Ensure the CRM system is updated with relevant customer information
6. Coordinate outside haulage booking, parcel and pallet carrier services
7. Handle export administration tasks as required
8. Manage holiday and meeting room bookings, refreshments, and sample requests
9. Maintain accurate stock records and assist with stock management
10. Proactively contact existing and potential customers to discuss product ranges and manage their needs

Requirements

1. Previous experience in sales support or customer service, both via telephone and face-to-face
2. Computer literate with the ability to learn new systems quickly
3. Strong attention to detail and accuracy in data entry and record-keeping
4. Flexibility, willingness to help, and the ability to multitask in a fast-paced environment
5. Excellent communication and interpersonal skills
6. Geographical knowledge of the country and road network is beneficial
7. Positive attitude and the ability to take responsibility for key project deliverables

Own transport is essential due to the location of their offices.