Ecommerce Trading Manager

Direct message the job poster from Veblen International

We are currently recruiting for a luxury skincare brand based in London. We’re looking for a passionate professional to join their team as an Ecommerce Trading Manager.

Veblen International is exclusively partnering with a pioneering luxury skincare brand renowned for its global presence and inspiring legacy. Their products are available internationally at top retailers such as Liberty London, Harrods, SpaceNK, Sephora, and Nordstrom. They are a customer-obsessed team that takes ownership, embraces curiosity and learning, values attention to detail, and thrives together with a bold, open-minded, and adventurous spirit.

As their Ecommerce Manager you will focus on driving and delivering sales across this brand e-commerce platforms in the US, UK, and EMEA markets.

Responsibilities:

• Drive revenue growth and customer acquisition/retention on this brand's website.
• Oversee sales forecasting, budgeting, and inventory planning (products, samples, GWPs).
• Manage product merchandising, content, and promotions for e-commerce.
• Ensure local e-commerce activations are effectively planned and executed.
• Align e-commerce messaging with digital and business-wide marketing strategies.
• Optimise the user journey to enhance customer engagement and conversion.
• Provide regular sales reports and ad-hoc performance analysis.
• Lead and support the Customer Service team, ensuring smooth query resolution.
• Assist with technical updates and issue resolution for e-commerce operations.

Requirements:

• E-commerce trading and optimisation experience, preferably within skincare, beauty brands.
• Strong data-driven approach to driving trade and revenue growth, rather than relying on promotions or discounting.
• Proficiency in data visualisation tools for analysing large datasets.
• Solid skills in e-commerce analysis, sales forecasting, and demand planning.
• Experience with ERP systems (Business Central) is a plus.
• International experience, particularly in expanding business growth in the U.S., is highly valued.

If this sounds something of interest, please apply now!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries: Personal Care Product Manufacturing