Operational Process Specialist - Warehouse

Operational Process Specialist - Warehouse

Operational Process Specialist - Warehouse

Apply locations Heywood, United Kingdom Remote UK posted on Posted 2 Days Ago job requisition id R0091366

At Lineage, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions.

At Lineage, our Special Operations team plays a crucial role in implementing our preferred warehouse management processes and systems. This high-performing team of managers and capability leads works closely with warehouse operations, project management, and IT to refine and deploy best-in-class operational processes.

We are looking to hire an Operational Process Specialist – Warehouse. As a key member of this team, you’ll bring expertise in warehouse and office operations, along with a proven ability to lead change. Your primary responsibility will be the successful deployment of our globally established warehouse, inventory, and office processes.

The role can be based remotely in the UK, Netherlands or Denmark; regular travel to our locations across Europe should be expected. Some travel to the US for projects and training may be required.

Duties & Responsibilities:

• Act as the subject matter expert (SME) for all aspects of warehouse operations in a 3PL environment, including putaway, picking, marshalling, loading, and rework.
• Lead and support projects that drive operational improvements and enhance efficiency.
• Conduct site audits, identify gaps against the Warehouse Management System (WMS) Playbook, and implement corrective actions where appropriate.
• Ensure process consistency across Lineage sites by adhering to global Playbook standards.
• Document both new and existing processes in alignment with the Playbook structure.
• Develop and implement training plans for new or enhanced processes to ensure seamless adoption.
• Collaborate with office, inventory, and administrative teams to share insights and document findings effectively.
• Coach, train, and develop warehouse operators to reinforce process consistency and operational excellence.
• Identify and drive continuous improvement initiatives across all areas of warehouse operations.
• Troubleshoot and resolve escalated issues related to WMS, customer onboarding, pricing, billing, shipping, receiving, and exports.
• Support ongoing operations as needed, adapting to business demands.

Key requirements for the position:

• Detailed knowledge of warehousing/office processes & inventory controls.
• Considerable project management experience, demonstrated track record of meeting critical paths, risk mitigation & stakeholder management.
• Ability to troubleshoot process defects.
• Preferred track record of making warehouse operations run efficiently.
• Strong understanding of Inventory controls.
• Has a passion for training people and be able to adapt to meet the needs of the group.
• Experience in implementations within the warehouse of a 3PL environment.
• Excellent interpersonal skills.
• Strong influencing & proven relationship building skills at all levels.
• Strong system expertise – especially warehouse management systems.
• The ability to travel and work away from home for extended periods of time, especially in the run up to Go Live.

What's in it for me?

This is a great opportunity to support a fast-growing business drive continuous improvement and in a short space of time get exposure to transforming the way warehouses operate.

Many team members will be promoted into senior roles in the business – such as operational/general manager positions.

We will support you to lead in accordance with our values which are: Safe, Trust, Respect, Innovation, Bold and Servant Leadership.

The role also includes a competitive starting salary, inconvenience allowance, company car, and other benefits.

Why Lineage?

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.

At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world.

Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Benefits

As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us.

Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice.