Cafe Supervisor

Monocle is an independent media brand that has built a global reputation for its coverage of international affairs, design, travel, fashion and much more besides. Launched in London in 2007, the business has blossomed to include our famed magazine, daily newsletters, a round-the-clock radio station and international events, as well as a thriving retail arm and cafés. With HQs, bureaux and shops in Zürich, Paris, Tokyo, Merano and Hong Kong, we are a truly global team and proud of the fact that Monocle is a vital source of inspiration, analysis and ideas for our discerning global audience.

About the role

The Monocle Café is an intimate and bustling space located on Marylebone’s Chiltern Street. Offering artisanal coffee and tasty treats, alongside a selection of our famed magazines and retail offerings, it’s a welcoming space, showcasing our passion for hospitality.

We are seeking passionate and experienced hospitality professionals to join our team, with proven experience working as part of a busy team, to provide excellent service and a welcoming environment.

The successful candidates will be responsible for:

1. Developing a thorough understanding of our menu items and products, preparing a range of alcoholic and non-alcoholic beverages and coffees
2. Providing exceptional customer service and effectively handling any customer feedback
3. Ensuring that cleanliness and hygiene standards are met, as well as correct maintenance of café equipment
4. Accurately processing customer orders and payments
5. Supporting with planning and delivering café events

Our café is open from 07.00 to 20.00, Monday to Saturday and 07.00 to 19.00 on Sunday. We offer a range of great benefits, including:

1. Allpress barista training
2. Staff meals and coffee while on duty
3. Discounts at the Café and The Monocle Shop
4. Hourly rates and monthly tips

If you want to be part of a team that prides itself on delivering prompt, friendly and high-quality service, then we would love to hear from you. Please note that all applicants must have the right to work in the UK.