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Roadside Recovery Driver

European Foundation for Business Qualification (EFBQ)

Bristol

On-site

GBP 40,000 - 60,000

10 days ago

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Job summary

Join a leading motoring organization as a Roadside Recovery Driver, where you'll be the hero for customers in need. This role requires excellent communication skills and the ability to solve problems on the go. You'll operate in various weather conditions, providing essential roadside assistance and ensuring customer safety. If you thrive in dynamic situations and enjoy driving, this is the perfect opportunity to make a difference every day. Become part of an inclusive team that values diversity and empowers you to be your best self.

Qualifications

  • Must have a full driving category C licence (HGV 2) and ideally CE (HGV 1).
  • Driver CPC qualification and digital drivers/tachograph card required.

Responsibilities

  • Provide roadside assistance and load vehicles onto the truck.
  • Communicate effectively with customers and ensure their needs are met.

Skills

Customer Communication

Problem Solving

Self-Starter

Technical Skills

Education

Full Driving Category C Licence (HGV 2)

Driver CPC Qualification

Tools

Digital Drivers/Tachograph Card

Job description

Recovery Operator:

As a Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but we get everyone back on the road safely, and get their day moving again.

This is the job

You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.

What will I be doing?

  • A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
  • A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
  • A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues

What do I need?

  • To be eligible for this role you must live within 25 miles and 1 hours travel from the depot - postcode included in advert
  • A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
  • Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card
  • To be comfortable adapting to new technology- training will be provided
  • To be happy working shifts, which include evenings, nights, weekends and Bank Holidays

Additional information

We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

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